A dynamic pet product company located in the Philippines is seeking an E-commerce Operations Specialist to manage online orders and optimize logistics. The ideal candidate will have a Bachelor's degree in Business or Marketing and 1-3 years of experience in e-commerce operations. Strong proficiency in ERP systems and experience with platforms like Lazada or Shopee is preferred. Join our team to contribute to a thriving online retail environment.
Qualifications
Bachelor’s degree in Business, Marketing, or related field (preferred).
1-3 years of experience in e-commerce operations or logistics.
Proficiency in e-commerce platforms and order management systems.
Responsibilities
Process online orders accurately and ensure they are fulfilled on time.
Maintain appropriate inventory levels by working with suppliers.
Collaborate with shipping partners to ensure efficient delivery.
Skills
E-commerce operations experience
Logistics operations knowledge
Proficiency in e-commerce platforms
Knowledge of ERP systems
Education
Bachelor's degree in Business or Marketing
Tools
NetSuite
SAP
Microsoft Dynamics
Job description
Responsibilities
Process online orders accurately and ensure they are fulfilled on time.
Maintain appropriate inventory levels by working with suppliers and warehouse teams to prevent shortages or excess stock.
Collaborate with shipping partners and internal teams to ensure efficient shipping and delivery processes.
Address customer inquiries and issues related to orders, shipping, and returns in a timely manner.
Analyze sales data and operational metrics to identify trends and areas for improvement.
Stay updated on best practices for online selling platforms and assist in optimizing product listings.
Qualifications
Bachelor’s degree in Business, Marketing, or a related field (preferred).
Experience in e-commerce operations or logistics (1-3 years).
Proficiency in e-commerce platforms and order management systems.
Experience with Marketplace Seller Centers (such as Lazada, Shopee, or TikTok) is a plus.
Strong familiarity with ERP systems (e.g., NetSuite, SAP, Microsoft Dynamics) is required.