E-Commerce Operations Specialist

INFINITY SPORTS INTERNATIONAL, INC.; Makati; On-site; PHP 446,400 - 669,600; Full time

Job summary

INFINITY SPORTS INTERNATIONAL, INC. is seeking an ECommerce Assistant to manage and optimize online sales platforms. The successful candidate will be responsible for processing customer inquiries, collaborating on promotional campaigns, monitoring inventory, coordinating shipping with logistics, and analyzing sales data. Candidates must have 12 years of experience in eCommerce, be familiar with platforms like Shopee and Lazada, and be adaptable. This position requires immediate availability and offers opportunities for dynamic involvement in digital sales.

Qualifications

• 12 years of experience in eCommerce, digital sales, or online retail.
• Familiarity with platforms like Shopee, Lazada, Tiktok.
• Resourceful and highly adaptive.

Responsibilities

• Process orders, returns, and customer inquiries in a timely and professional manner.
• Collaborate with marketing to plan and execute promotional campaigns and sales events.
• Monitor inventory and ensure accurate stock levels across platforms.
• Coordinate with Warehouse and Logistic for the schedule and monitoring of shipping of orders.
• Analyze traffic, conversion, and sales data to identify trends and areas for improvement.

Skills

eCommerce

Digital Sales

Customer Service

Adaptability

Tools

Shopee

Lazada

Tiktok

Job description

Job Overview

ECommerce Assistant is responsible for managing and optimizing the company's online sales platforms. This includes maintaining product listings, ensuring seamless customer experiences, implementing digital marketing strategies, and coordinating with cross‑functional teams to drive online revenue and brand visibility.

Responsibilities

• Process orders, returns, and customer inquiries in a timely and professional manner.
• Collaborate with marketing to plan and execute promotional campaigns and sales events.
• Monitor inventory and ensure accurate stock levels across platforms.
• Coordinate with Warehouse and Logistic for the schedule and monitoring of shipping of orders.
• Analyze traffic, conversion, and sales data to identify trends and areas for improvement.

Qualifications

• 12 years of experience in eCommerce, digital sales, or online retail.
• Familiarity with platforms like Shopee, Lazada, Tiktok.
• Resourceful and highly adaptive.
• Familiar of software system.
• Can start immediately.