Dynamics 365 ERP Analyst — Hybrid, Day Shift

MicroSourcing; Manila; Hybrid; PHP 480,000 - 720,000; Full time

Benefits offered by this job

Healthcare coverage day one

Performance bonuses

Paid time-off with cash conversion

Group life insurance

Team events

Flexible work arrangement

Job summary

MicroSourcing in Manila is seeking an ERP Analyst to provide day-to-day support for Microsoft Dynamics 365 across finance, procurement, and project delivery. The role is hybrid, with day-shift hours, and requires working with internal IT teams and vendors to resolve issues and implement improvements.

You'll join a collaborative team that values continuous learning, documentation, and strong stakeholder communication to ensure reliable ERP services for business users.

Qualifications

• Experience supporting ERP systems, preferably Microsoft Dynamics 365.
• Experience supporting Dynamics 365 Project Operations and/or Finance & Operations (F&O).
• Strong understanding of ERP-enabled business processes across finance, delivery, procurement, and HR.

Responsibilities

• Provide day-to-day functional support for Microsoft Dynamics 365, ensuring ERP platform reliability for business users.
• Serve as the primary contact for ERP incidents, service requests, and user inquiries; deliver timely resolutions.
• Investigate, analyze, troubleshoot, and resolve system issues; escalate complex concerns per processes.
• Support system enhancements, configuration changes, testing, upgrades, and continuous improvement.
• Collaborate with stakeholders, IT teams, and external vendors to deliver ERP solutions and maintain documentation.

Skills

Microsoft Dynamics 365

ERP support

Stakeholder comms

Tools

Dynamics 365 Project Ops

Dynamics 365 Finance & Operations

Job description

MicroSourcing in Manila is seeking an ERP Analyst to provide day-to-day support for Microsoft Dynamics 365 across finance, procurement, and project delivery. The role is hybrid, with day-shift hours, and requires working with internal IT teams and vendors to resolve issues and implement improvements.

You'll join a collaborative team that values continuous learning, documentation, and strong stakeholder communication to ensure reliable ERP services for business users.