Dynamic SDR: Lead Gen & Appointments

Sutherland; Philippines; On-site; PHP 300,000 - 420,000; Full time

Job summary

Sutherland in the Philippines is seeking a Sales Development Representative to identify potential customers, perform outbound outreach, qualify leads, and create opportunities for the sales team. You will schedule product demonstrations, maintain accurate records, collaborate with Sales and Marketing, and stay updated on industry trends to meet targets and drive growth.

Graduate with 1–2 years in BPO or customer support, with basic knowledge of operating systems, home networking, and cloud

Qualifications

• Graduate of Associate or Bachelor's degree program.
• 1–2 years of relevant BPO or customer support experience.
• Basic knowledge of operating systems, home networking, and cloud services.

Responsibilities

• Identify and research potential customers.
• Conduct outbound calls, emails, and other outreach activities.
• Qualify leads based on customer needs and sales criteria.
• Schedule appointments and product demonstrations.
• Maintain accurate lead and customer records.
• Collaborate with Sales and Marketing teams on lead generation.
• Follow up with prospects and nurture leads.
• Meet lead generation, appointment-setting, and sales targets.
• Stay updated on products, services, and industry trends.
• Provide feedback on lead quality and market insights.

Skills

Identify potential customers

Conduct outbound calls and emails

Qualify leads based on criteria

Schedule product demonstrations

Education

Associate or Bachelor's degree

Job description

Sutherland in the Philippines is seeking a Sales Development Representative to identify potential customers, perform outbound outreach, qualify leads, and create opportunities for the sales team. You will schedule product demonstrations, maintain accurate records, collaborate with Sales and Marketing, and stay updated on industry trends to meet targets and drive growth.

Graduate with 1–2 years in BPO or customer support, with basic knowledge of operating systems, home networking, and cloud