Dynamic Sales Training Specialist

ClearSource BPO; Pasig; On-site; PHP 469,000 - 759,000; Full time

Benefits offered by this job

Medical and dental insurance

Group life insurance

Paid time off (PTO)

Free onsite meals

Job summary

ClearSource BPO is hiring a Sales Trainer to deliver training programs, assess learner progress, and close knowledge gaps to drive operational excellence. You will design engaging sessions, evaluate outcomes, and support continuous learning to empower agents with the skills, knowledge, and confidence to excel in sales.

The role requires 2+ years in phone sales, 1+ year in a training/coaching capacity, and strong English communication.

Qualifications

• Must have a high school diploma or equivalent.
• 2+ years in phone sales with a track record of meeting targets.
• 至少1 year as a trainer, sales coach, team leader or SME who trained agents.
• Excellent English, able to model live sales calls to agents.
• Read conversion rate, sales per hour and QA scores and coach accordingly.
• Familiar with Microsoft 365; quick to learn client CRM, dialer and LMS tools.
• Onsite work schedule aligned to client business hours.
• Top-performer history on a sales floor (top 20% by conversion).

Responsibilities

• Deliver training on product knowledge, policies, processes, systems, and soft skills.
• Assess learner progress and identify knowledge gaps.
• Provide coaching and feedback to drive performance improvements.
• Collaborate with Training Team Leader/Manager to improve content and delivery.
• Monitor trainee progress and offer ongoing support and guidance.
• Conduct trainee surveys and implement improvements based on feedback.
• Participate in production activities to keep training relevant.
• Maintain training records and report performance updates.

Skills

Sales coaching

Performance coaching

English proficiency

Target-driven sales

Microsoft 365

CRM software familiarity

LMS tools

Education

High School Diploma or equivalent

Tools

CRM software

LMS tools

Dialer

Job description

ClearSource BPO is hiring a Sales Trainer to deliver training programs, assess learner progress, and close knowledge gaps to drive operational excellence. You will design engaging sessions, evaluate outcomes, and support continuous learning to empower agents with the skills, knowledge, and confidence to excel in sales.

The role requires 2+ years in phone sales, 1+ year in a training/coaching capacity, and strong English communication.