Dynamic Outbound Sales & Support Pro

99; Taguig; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading customer service firm in Taguig is seeking an Outbound Sales Representative to provide exceptional support via phone, email, and chat. The ideal candidate will have a High School diploma and 1-3 years of experience in customer service. Responsibilities include resolving inquiries, maintaining accurate records, and training new staff. Strong communication skills and proficiency in English are required. This is a full-time position in a fast-paced environment.

Qualifications

• 1-3 years of experience in a call center or customer service role.
• Proficiency in English with strong organizational and technical skills.
• Excellent customer service abilities.

Responsibilities

• Provide exceptional customer support via phone, email, and chat.
• Resolve customer inquiries efficiently and effectively.
• Maintain accurate records of customer interactions.
• Collaborate with team members to improve service quality.
• Assist in training new staff as needed.
• Emphasize customer satisfaction and retention strategies.

Skills

Customer service

Communication skills

Problem-solving

Organizational skills

Education

High School or Senior High School diploma

Job description

A leading customer service firm in Taguig is seeking an Outbound Sales Representative to provide exceptional support via phone, email, and chat. The ideal candidate will have a High School diploma and 1-3 years of experience in customer service. Responsibilities include resolving inquiries, maintaining accurate records, and training new staff. Strong communication skills and proficiency in English are required. This is a full-time position in a fast-paced environment.