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Zusammenfassung
A leading customer service firm in Taguig is seeking an Outbound Sales Representative to provide exceptional support via phone, email, and chat. The ideal candidate will have a High School diploma and 1-3 years of experience in customer service. Responsibilities include resolving inquiries, maintaining accurate records, and training new staff. Strong communication skills and proficiency in English are required. This is a full-time position in a fast-paced environment.
Qualifikationen
1-3 years of experience in a call center or customer service role.
Proficiency in English with strong organizational and technical skills.
Excellent customer service abilities.
Aufgaben
Provide exceptional customer support via phone, email, and chat.
Resolve customer inquiries efficiently and effectively.
Maintain accurate records of customer interactions.
Collaborate with team members to improve service quality.
Assist in training new staff as needed.
Emphasize customer satisfaction and retention strategies.
Kenntnisse
Customer service
Communication skills
Problem-solving
Organizational skills
Ausbildung
High School or Senior High School diploma
Jobbeschreibung
A leading customer service firm in Taguig is seeking an Outbound Sales Representative to provide exceptional support via phone, email, and chat. The ideal candidate will have a High School diploma and 1-3 years of experience in customer service. Responsibilities include resolving inquiries, maintaining accurate records, and training new staff. Strong communication skills and proficiency in English are required. This is a full-time position in a fast-paced environment.
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