Dynamic Helpdesk Support Specialist

TransPerfect; Makati; On-site; PHP 390,600 - 558,000; Full time

Job summary

TransPerfect is seeking an energetic individual for the full-time role of Helpdesk Support Specialist in Makati. This position requires a candidate with 3+ years of experience in IT support, excellent troubleshooting skills, and a strong ability to communicate effectively. You will be responsible for providing exceptional support to employees, maintaining hardware and software, and ensuring seamless IT operations. Join a dynamic team where your input as a creative thinker and innovator will be valued.

Qualifications

• 3+ years of experience in a Helpdesk role.
• Knowledge of Microsoft Windows and Mac OS.
• Ability to diagnose and repair hardware and software issues.

Responsibilities

• Provide exceptional IT services to TransPerfect employees.
• Install and support Windows and Mac hardware and software.
• Document and maintain an inventory of all computing equipment.

Skills

Technical troubleshooting

Non-technical communication

Customer service orientation

Detail-oriented

Education

Bachelor’s degree

Tools

Microsoft Active Directory

Windows Operating Systems

Mac OS X

Office productivity software

Job description

TransPerfect is seeking an energetic individual for the full-time role of Helpdesk Support Specialist in Makati. This position requires a candidate with 3+ years of experience in IT support, excellent troubleshooting skills, and a strong ability to communicate effectively. You will be responsible for providing exceptional support to employees, maintaining hardware and software, and ensuring seamless IT operations. Join a dynamic team where your input as a creative thinker and innovator will be valued.