Solutions Support Engineer: Proactive Client Tech

SL Temps; Makati; On-site; PHP 334,800 - 446,400; Full time

Job summary

A leading technology service company is seeking a Solution Support Engineer in Makati. The role involves providing technical support and product guidance to clients and partners, troubleshooting various issues, and conducting technical training. Candidates should have a 4-year degree in a related field and 1-2 years of experience in IT. Proficiency in languages such as XML, HTML, JavaScript, and SQL is essential, along with strong communication skills.

Qualifications

• 1-2 years related work experience in IT or software development.
• Knowledge of computer-based business packages.
• A broad range of technical computer skills.

Responsibilities

• Provide technical support and product guidance.
• Implement installation and configuration activities.
• Respond promptly to requests from authorized personnel.
• Analyze and test alternative equipment and software.
• Conduct technical product training to clients.

Skills

Technical proficiency in XML

Technical proficiency in HTML

Technical proficiency in JavaScript

Technical proficiency in SQL

Good written and oral communication skills

Education

4 years related course in IT or software development

Job description

A leading technology service company is seeking a Solution Support Engineer in Makati. The role involves providing technical support and product guidance to clients and partners, troubleshooting various issues, and conducting technical training. Candidates should have a 4-year degree in a related field and 1-2 years of experience in IT. Proficiency in languages such as XML, HTML, JavaScript, and SQL is essential, along with strong communication skills.