Dutch-Speaking FinTech Advisor for Online Payments

Mercier Consultancy Group; España; On-site; PHP 1,459,000 - 2,431,000; Full time

Benefits offered by this job

Fully Paid Relocation Package (flight,

Job summary

Mercier Consultancy Group is seeking a Dutch Speaking Advisor for an online payment platform in Bulgaria. The role requires native Dutch and strong English, with prior customer experience in financial services preferred.

You will support users, resolve complex inquiries, and collaborate with cross-functional teams in a multinational environment. Benefits include fully paid relocation, fully paid training on FinTech platforms, comprehensive health insurance, a monthly bonus, and a €1,500 signing

Qualifications

• Native or fluent Dutch is essential.
• Excellent communication skills with the ability to explain complex concepts clearly and professionally.
• Proficiency in English to collaborate within a multinational team.

Responsibilities

• Provide high-level support for users of a leading online payment platform, ensuring seamless financial transactions.
• Resolve inquiries regarding digital wallets, payment processing, and account security within FinTech.
• Maintain understanding of financial regulations and compliance to protect user data and funds.
• Escalate technical issues impacting the payment user experience with cross-functional teams.
• Educate clients on platform features and financial tools to drive adoption and satisfaction.

Skills

Dutch language (native/fluent)

English proficiency

Customer experience background

Job description

Mercier Consultancy Group is seeking a Dutch Speaking Advisor for an online payment platform in Bulgaria. The role requires native Dutch and strong English, with prior customer experience in financial services preferred.

You will support users, resolve complex inquiries, and collaborate with cross-functional teams in a multinational environment. Benefits include fully paid relocation, fully paid training on FinTech platforms, comprehensive health insurance, a monthly bonus, and a €1,500 signing