Dutch Fitbit Support Specialist Wearable Tech Help
Mercier Consultancy Group
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Benefits offered by this job
Job summary
Mercier Consultancy Group is recruiting a Dutch Speaking Fitbit Products Support Specialist to join our client in Bulgaria. You will deliver technical and product support for Fitbit devices in Dutch, assist with synchronization, firmware updates, and troubleshooting, and educate customers on device features.
The role requires native or fluent Dutch and a willingness to relocate to Sofia. You will work within the Fitness & Wellness ecosystem, collaborate with cross-functional teams, and
Qualifications
- Native or fluent Dutch (spoken and written).
- Willing to relocate to Sofia, Bulgaria.
- Strong communication and customer-centric mindset.
- Good digital literacy and ability to troubleshoot consumer electronics.
Responsibilities
- Provide high-quality Dutch-language support for Fitbit devices.
- Assist users with device sync, firmware updates and app troubleshooting.
- Educate customers on device features to promote healthier lifestyle.
- Document user queries and maintain records in CX platforms.
- Stay updated on wearable tech developments to offer precise recommendations.
- Collaborate with cross-functional teams to resolve complex issues.
- Deliver empathy-driven, professional support to protect brand reputation.
Skills
Job description
Mercier Consultancy Group is recruiting a Dutch Speaking Fitbit Products Support Specialist to join our client in Bulgaria. You will deliver technical and product support for Fitbit devices in Dutch, assist with synchronization, firmware updates, and troubleshooting, and educate customers on device features.
The role requires native or fluent Dutch and a willingness to relocate to Sofia. You will work within the Fitness & Wellness ecosystem, collaborate with cross-functional teams, and
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