Dutch Speaking - Customer Service in Bulgaria - Fully Paid Relocation

Next Job Abroad; España; On-site; PHP 1,294,623 - 1,550,702; Full time

Benefits offered by this job

Relocation package

Competitive performance bonuses

Health care benefits

Job summary

Next Job Abroad is seeking a Dutch Speaking Customer Service Representative to join our team in Sofia, Bulgaria. You will deliver exceptional support to Dutch-speaking clients through various channels, assisting with their inquiries related to gaming and more.

This role comes with a fully paid relocation package, including flights and initial accommodation, along with a competitive monthly salary of €1800 plus bonuses. Experience life in a vibrant environment while growing your career in customer service!

Qualifications

• Fluency in Dutch and English; other languages are a plus.
• Experience in customer service, ideally in iGaming or online gaming.
• Ability to multitask and thrive in a fast-paced environment.

Responsibilities

• Provide exceptional customer service to Dutch-speaking clients.
• Address inquiries related to gaming accounts and technical issues.
• Maintain accurate records of customer interactions.

Skills

Fluency in Dutch

Proficient in English

Excellent communication skills

Problem-solving skills

Tools

Customer service tools

CRM systems

Job description

Next Job Abroad is thrilled to announce an exciting opportunity for a Dutch Speaking Customer Service Representative to join our team in beautiful Bulgaria, Sofia. This role is designed for individuals who are passionate about delivering top‑notch customer support while experiencing the rich culture and scenic landscapes of Bulgaria. As a key member of our support team, you will assist Dutch‑speaking customers with their inquiries, providing them with an enjoyable and seamless experience.

With fully paid relocation support included, this is your chance to embark on a new adventure in a dynamic environment while furthering your career in customer service.

Responsibilities

• Provide exceptional customer service to Dutch‑speaking clients through live chat, email, and phone communication
• Address inquiries related to gaming accounts, promotions, and technical issues promptly and effectively
• Troubleshoot customer challenges while ensuring a high level of satisfaction
• Maintain accurate records of customer interactions and feedback
• Collaborate with team members to continuously improve the customer experience
• Stay informed about company products and industry developments to assist customers effectively

Requirements

• Fluency in Dutch and proficient in English; other languages are a plus
• Experience in customer service, ideally in the iGaming or online gaming sector
• Excellent verbal and written communication skills
• Ability to multitask and perform well in a fast‑paced environment
• Strong problem‑solving skills and a customer‑oriented mindsetFamiliarity with customer service tools and CRM systems is advantageous
• Willingness to relocate to Bulgaria and embrace a new cultural experience
• Willingness to work from the office in Sofia

Benefits

• Career growth opportunities in a renowned company
• International & diverse work environment
• Competitive performance bonuses
• Enjoy a lower cost of living in Bulgaria, a beautiful location known for its rich history, vibrant culture, and stunning landscapes
• Relocation package: Fully covered flights and all‑inclusive hotel stay for the first few weeks, plus assistance in securing long‑term housing
• Monthly salary of €1800 excluding bonuses.
• Health care benefits and numerous other discounts
• Fully paid training by certified instructors
• State of the art premises, providing a great working environment with relaxing break areas
• Special events as well as community & social responsibility initiatives
• Work for a Great Place to Work‑Certified Company
• This is more than just a job, it's an opportunity to build a strong career, represent a world‑renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!