Driver Recruitment & Onboarding Lead

gsm - green sm; Northern Mindanao; On-site; PHP 260,000 - 380,000; Full time

Job summary

gsm - green sm is seeking a dynamic Driver Recruitment Specialist to own the full driver-partner lifecycle — from recruitment and onboarding through to driver first trip (DFT). You will plan, coordinate, and manage spot activations and onboarding events, while also building and sustaining the driver-partner community programs that keep partners engaged in their first weeks on the platform.

You will standardize workflows, scale acquisition and onboarding operations, and become a key driver of

Qualifications

• 1–3 years of experience in driver acquisition, onboarding, operations, engagement, or similar roles.
• Experience in transportation, ride-hailing, logistics, or taxi operations is a strong advantage.
• Experience working directly with frontline workers or blue-collar communities is highly preferred.
• Excellent communication in Bisaya, Filipino, and English; high empathy and patience.

Responsibilities

• Lead strategic initiatives across online and offline channels to grow driver-partner acquisition and onboarding.
• Plan and execute on-ground activations and onboarding events with driver communities, agencies, and internal teams.
• Walk new driver-partners through the full onboarding process and track progress to first trip.
• Identify obstacles between training and first trip and create reminders, incentives, and support touchpoints.
• Build and sustain relationships with driver communities, leaders, vendors, agencies, and partner brands.
• Track recruitment, time-to-first-trip, retention, and other metrics; translate findings into actionable strategies for stakeholders.
• Facilitate driver training and refresher sessions on GIR, service expectations, and representation of GreenGSM.

Skills

Communication skills

Multilingual

Empathy

Data analysis

Conflict resolution

Tools

MS Excel

Google Sheets

Job description

gsm - green sm is seeking a dynamic Driver Recruitment Specialist to own the full driver-partner lifecycle — from recruitment and onboarding through to driver first trip (DFT). You will plan, coordinate, and manage spot activations and onboarding events, while also building and sustaining the driver-partner community programs that keep partners engaged in their first weeks on the platform.

You will standardize workflows, scale acquisition and onboarding operations, and become a key driver of