Field Onboarding Specialist - Driver Ops & Inventory

SYSGEN RPO; Makati; On-site; PHP 268,000 - 402,000; Full time

Job summary

SYSGEN RPO is seeking an Onboarding Associate to manage end-to-end onboarding and vehicle partner operations. The role covers document verification, system activation, field support, and inventory control within a fast-paced driver operations environment.

The successful candidate will handle onboarding events, partner communications, and asset management while supporting weekend and offsite activities as required.

Qualifications

• High school diploma or equivalent; an Associate or Bachelor's degree is an advantage.
• At least 1–2 years of experience in administrative support, customer service, or operations.
• Experience in driver or partner lifecycle operations is highly preferred.
• Experience in field operations rather than purely HR onboarding preferred.
• Experience in mobility, logistics, or platform-based industries is a plus.
• Proficiency with Google Workspace (Docs, Sheets, Drive).
• Comfort with data entry and using internal systems.
• Willing to travel for offsite onboarding activities and weekends.

Responsibilities

• Manage biker onboarding requirements, including document verification, TFR monitoring, system uploads, account activation, and onboarding records.
• Support onsite and offsite onboarding activities, including field visits, venue coordination, event readiness, and partner turnout.
• Coordinate onboarding communications, including confirmations, reminders, rescheduling, and partner requirements.
• Process system activation, ID capture, newbie top-ups, and biker kit releasing while ensuring accurate documentation.
• Monitor biker kit inventory and onboarding assets, maintain proper records, and report discrepancies or missing/damaged items.

Skills

Administrative support

Customer service

Operations

Driver operations

Data entry

Attention to detail

Communication

Google Workspace

Field operations

Inventory management

Travel readiness

Weekend availability

Education

High school diploma or equivalent

Associate degree

Bachelor's degree

Tools

Google Docs

Google Sheets

Google Drive

Internal systems

Job description

SYSGEN RPO is seeking an Onboarding Associate to manage end-to-end onboarding and vehicle partner operations. The role covers document verification, system activation, field support, and inventory control within a fast-paced driver operations environment.

The successful candidate will handle onboarding events, partner communications, and asset management while supporting weekend and offsite activities as required.