Driver Operations Lead — Offline Presence & Engagement

Lalamove; Parañaque; On-site; PHP 670,000 - 1,004,000; Full time

Job summary

Lalamove is expanding its Driver Operations Lead for Offline Presence in the Philippines. The role oversees day-to-day operations of the team, ensures compliance with policies, and drives performance metrics to strengthen driver supply and brand presence.

A hands-on leader will manage campaigns, onboarding, and cross-team coordination to sustain growth. The position requires a bachelor’s degree, 1–2 years in a supervisory role, and experience in campaign execution, branding initiatives, and

Qualifications

• Bachelor’s degree required or equivalent professional experience.
• Telesales experience preferred, especially roles involving customer engagement, acquisition or conversion.
• 1–2 years in a Senior Associate to Supervisory capacity with team leadership or operations management.
• Experience in campaign execution and branding initiatives, especially offline campaigns and activations.
• Strong operational, people management and performance management skills with ability to deliver results.

Responsibilities

• Manage day-to-day activities of the Offline Presence team including preparation and sending performance reports, monitoring attendance and productivity of all team members.
• Assist in onboarding partner drivers for sticker installation and coordinate with relevant teams and departments.
• Plan and execute initiatives to improve total sticker drivers.
• Ensure company procedures and regulations are followed and escalate potential issues to the Management Team.
• Lead team briefings and weekly staff meetings to discuss performance updates, product and process developments.
• Perform other tasks as assigned by Management.

Skills

People management

Operations leadership

Campaign execution

Branding initiatives

Performance management

Team leadership

Education

Bachelor’s degree in any field

Job description

Lalamove is expanding its Driver Operations Lead for Offline Presence in the Philippines. The role oversees day-to-day operations of the team, ensures compliance with policies, and drives performance metrics to strengthen driver supply and brand presence.

A hands-on leader will manage campaigns, onboarding, and cross-team coordination to sustain growth. The position requires a bachelor’s degree, 1–2 years in a supervisory role, and experience in campaign execution, branding initiatives, and