Driver Onboarding & Operations Specialist

Lalamove; Manila; On-site; PHP 920,810 - 1,534,683; Full time

Job summary

Lalamove is looking for a Driver Operations Associate to assist with onboarding partner drivers in Manila. This full-time role will support incoming applicants, validate their applications, and ensure a smooth onboarding process.

The ideal candidate is detail-oriented with strong communication skills and proficiency in platforms such as Microsoft Excel. Joining Lalamove means being part of a vibrant community that values efficiency and customer service.

Qualifications

• Bachelor's degree in any discipline is preferred.
• Excellent data-related skills with knowledge of relevant tools.
• Strong communication skills and attention to details.

Responsibilities

• Call assigned driver leads for follow-up.
• Upsell and highlight benefits of joining Lalamove.
• Validate driver applications for approval or rejection.
• Verify submitted documents and record findings timely.
• Perform adhoc tasks to meet targets.

Skills

Customer service

Data analysis

Communication skills

Proficiency in Google Workspace

Education

Bachelor's Degree in any discipline

Tools

Microsoft Excel

Google Sheets

Job description

Lalamove is looking for a Driver Operations Associate to assist with onboarding partner drivers in Manila. This full-time role will support incoming applicants, validate their applications, and ensure a smooth onboarding process.

The ideal candidate is detail-oriented with strong communication skills and proficiency in platforms such as Microsoft Excel. Joining Lalamove means being part of a vibrant community that values efficiency and customer service.