Document Management Specialist

Boehringer Ingelheim; Muntinlupa; On-site; PHP 400,000 - 700,000; Full time

Job summary

Boehringer Ingelheim in the Philippines is seeking a Specialist, Doc Unit Services to support lifecycle management of documents using the e-DMS. You will coordinate requests, ensure data quality, and assist authors and signatories within defined SLAs and standards.

The ideal candidate has a business-focused degree, excellent English communication, and strong Microsoft Office skills. A mid-shift schedule and experience in document management are advantageous.

Qualifications

• Bachelor’s Degree in Business, Finance, or any similar programs.
• Fluent in English language (verbal and written) with strong interpersonal and communication skills.
• Proficient in Microsoft Office applications (MS Word, MS Excel, MS Visio, MS PowerPoint).
• Attentive to details, critical thinker, proactive with good coordination skills.
• Experience in a Shared Service Center or Document Management landscape is an advantage.

Responsibilities

• Support the management of document lifecycle for controlled/non-controlled documents and adherence to quality standards.
• Coordinate documents and maintain proactive communication with requestors.
• Ensure documents meet defined quality standards and data quality requirements.
• Support continuous improvement initiatives and standardizations within the team.
• Handle end-to-end incident management in MyServices.

Skills

Fluent in English

MS Word

MS Excel

MS PowerPoint

Attention to detail

Team player

Education

Bachelor's Degree in Business/Finance or similar

Tools

e-DMS

Document Management System

MS Visio

Job description

The Position The Specialist, Doc Unit Services is responsible for effectively and efficiently supporting the lifecycle management of controlled and non-controlled documents in Boehringer Ingelheim (coordination, user access provision, assisting authors and signatories) via Boehringer’s electronic document management system (e-DMS). This will be performed in compliance to the predefined set of standards and agreed service level agreement of the process, while ensuring high quality of work.

Duties & Responsibilities

• Support the management of document lifecycle for Boehringer Ingelheim’s controlled/non-controlled documents and adhering to the data quality standards while delivering against defined SLA’s
• Handle the coordination of documents and conduct proactive communication with the requestors.
• Ensures that documents received and handled adheres to the defined quality standards
• Support CI initiatives of the team by proposing improvements and standardizations
• Handle end-to-end incident management in MyServices

About our Future Employee

• Bachelor’s Degree in Business, Finance, or any similar programs.
• Fluent in English language (both verbal and written communication) and has strong interpersonal, verbal and written communication skills
• Proficient in Microsoft Office applications (MS Word, MS Excel, MS vision, MS PowerPoint)
• Attentive to details, critical thinker, proactive, excellent communication and coordination skills, good inter-personal and cultural-sensitivity, team player
• Background in continuous improvement process is an advantage
• Experience in a shared service center is an advantage
• Background in Document Management System landscape is an advantage
• Amenable to work in mid-shift schedule.

Our Company

Why Boehringer Ingelheim? With us, you can develop your own path in a company with a culture that knows our differences are our strengths - and break new ground in the drive to make millions of lives better. Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed. Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after - as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, you'll be helping to transform lives for generations.