Document Lifecycle Specialist - e-DMS & Process Improvement

Boehringer Ingelheim GmbH; Philippines; On-site; PHP 300,000 - 420,000; Full time

Job summary

Boehringer Ingelheim GmbH is seeking a Specialist to support the lifecycle management of both controlled and non-controlled documents within the e-DMS. You will coordinate document flows, ensure data quality, and assist authors and signatories while adhering to SLAs and standards.

Ideal candidates bring a Bachelor’s degree in a related field, fluency in English, and strong MS Office skills. This role emphasizes attention to detail, proactive communication, and collaboration in a shared services

Qualifications

• Bachelor’s degree in Business, Finance, or a related field is required.
• Fluent in English with strong spoken and written communication skills.
• Proficient in Microsoft Office applications (Word, Excel, Visio, PowerPoint).
• Detail-oriented, proactive, good coordination and interpersonal abilities.
• Background in shared service centers or Document Management Systems is a plus.

Responsibilities

• Support the lifecycle management of Boehringer Ingelheim’s controlled and non-controlled documents.
• Coordinate documents and communicate proactively with requestors.
• Ensure documents meet defined data quality standards and SLA requirements.
• Support continuous improvement initiatives within the team.
• Handle end-to-end incident management in MyServices.

Skills

Fluent in English

Interpersonal skills

Communication skills

Coordination skills

Team player

Attention to detail

Education

Bachelor’s Degree in Business, Finance or related field

Tools

MS Word

MS Excel

MS Visio

MS PowerPoint

Job description

Boehringer Ingelheim GmbH is seeking a Specialist to support the lifecycle management of both controlled and non-controlled documents within the e-DMS. You will coordinate document flows, ensure data quality, and assist authors and signatories while adhering to SLAs and standards.

Ideal candidates bring a Bachelor’s degree in a related field, fluency in English, and strong MS Office skills. This role emphasizes attention to detail, proactive communication, and collaboration in a shared services