Director, US Retirement Ops — Hybrid Strategy Leader

Manulife; Manila; Hybride; PHP 3 000 000 - 5 400 000; Plein temps

Résumé du poste

Manulife is seeking a Director, US Retirement Operations to lead strategic direction and operational performance of US Sponsor Onboarding and Third Party Services. The role partners with US-based senior leaders to drive client outcomes and manage risks across global teams.

You will oversee day-to-day operations, workforce planning, and financial performance, while mentoring leaders and driving transformation. Hybrid work arrangement and an inclusive culture are emphasized.

Qualifications

• 10+ years in Retirement Operations or Financial Services Operations.
• At least 5 years in a senior leadership role.
• Bachelor's degree required.

Responsabilités

• Lead strategic roadmap for US Sponsor Onboarding and Third Party Services.
• Oversee day-to-day operations, service delivery, workforce planning, and financial performance.
• Mentor high-performing leaders and teams; promote accountability and continuous improvement.
• Partner with US-based stakeholders and senior leaders to drive business outcomes and client relationships.
• Lead process improvement, transformation, and change management initiatives.

Connaissances

Leadership

Strategic planning

Stakeholder management

Operations management

Mentoring

Formation

Bachelor's degree in Business Administration, Finance, Management

Description du poste

Manulife is seeking a Director, US Retirement Operations to lead strategic direction and operational performance of US Sponsor Onboarding and Third Party Services. The role partners with US-based senior leaders to drive client outcomes and manage risks across global teams.

You will oversee day-to-day operations, workforce planning, and financial performance, while mentoring leaders and driving transformation. Hybrid work arrangement and an inclusive culture are emphasized.