Dining Lead

Tender Lover Food Corp. (Chick Chicken); Metro Manila; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Free Meals

Job summary

Tender Lover Food Corp. (Chick Chicken) in Manila is seeking a front-of-house supervisor to lead daily operations, supervise servers and cashiers, and ensure fast, friendly service for guests.

You’ll coordinate with kitchen, monitor cash handling, support training, and maintain dining area cleanliness while promoting teamwork and a positive guest experience.

Qualifications

• At least a High School Graduate (Hospitality, Business, or related training preferred).
• Proven experience in supervising operations, preferably in a restaurant or fast-food setting.
• Strong knowledge of customer service, POS/cashiering procedures, and team supervision.
• Excellent communication, leadership, and problem-solving skills.
• Ability to multitask and work efficiently under pressure.
• Willing to work on shifting schedules, weekends, and holidays.
• Positive attitude, reliability, and passion for delivering great customer experiences.
• Competitive salary and performance-based incentives.
• Friendly and supportive work environment.
• Opportunities for promotion and skill development.
• Company events.

Responsibilities

• Supervise and support front staff, including servers and cashiers, during daily operations.
• Ensure fast, accurate, and friendly customer service at all times.
• Monitor cashier transactions, handle voids and discounts, and ensure accurate cash handling and end-of-day reports.
• Oversee dining area cleanliness, table setup, and customer seating flow.
• Assist in staff training, scheduling, and performance monitoring.
• Address customer inquiries, feedback, and complaints promptly and professionally.
• Coordinate with the kitchen team to ensure smooth food service and order accuracy.
• Assist in inventory monitoring of dining supplies and condiments.
• Lead by example in professionalism, teamwork, and customer service excellence.

Skills

Supervising operations

Customer service

POS / cashiering procedures

Leadership

Communication

Problem-solving

Multitasking

Team supervision

Education

High School Graduate

Job description

On-site - Manila 1-3 Yrs Exp High/Senior High School Full-time

Government Mandated Benefits

Free Meals

Professional Development

Job Training

What You’ll Be Doing:

• Supervise and support front staff, including servers and cashiers, during daily operations.
• Ensure fast, accurate, and friendly customer service at all times.
• Monitor cashier transactions, handle voids and discounts, and ensure accurate cash handling and end-of-day reports.
• Oversee dining area cleanliness, table setup, and customer seating flow.
• Assist in staff training, scheduling, and performance monitoring.
• Address customer inquiries, feedback, and complaints promptly and professionally.
• Coordinate with the kitchen team to ensure smooth food service and order accuracy.
• Assist in inventory monitoring of dining supplies and condiments.
• Lead by example in professionalism, teamwork, and customer service excellence.

What We’re Looking For:

• At least aHigh School Graduate(Hospitality, Business, or related training preferred).
• Proven experience insupervising operations, preferably in a restaurant or fast-food setting.
• Strong knowledge ofcustomer service, POS/cashiering procedures, and team supervision.
• Excellent communication, leadership, and problem-solving skills.
• Ability to multitask and work efficiently under pressure.
• Willing to work onshifting schedules, weekends, and holidays.
• Positive attitude, reliability, and passion for delivering great customer experiences.
• Competitive salary and performance-based incentives.
• Friendly and supportive work environment.
• Opportunities for promotion and skill development.
• Company events.

Computer Literate Teamwork Written and Verbal Communication Skills Interpersonal Skills Communication Skills Operations Management Customer Service Skills Leadership Skills Restaurant Management Strong Work Ethic

Preview

HR Officer Tender Lover Food Corp. (Chick Chicken)