Digital Solutions BA — Turn Ideas into User-Friendly Tech

SM Retail, Inc. - Corporate

Pasay

On-site

PHP 600,000 - 900,000

Full time

7 days ago

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Job summary

SM Retail, Inc. - Corporate is seeking an IT Business Analyst – Digital Solutions who can connect business needs with technology solutions and help turn ideas into practical, user-friendly digital products.

You will work closely with business stakeholders, Product Owners, Developers, QA, and UI/UX teams to understand challenges, define requirements, and support delivery from discovery through testing and implementation.

Qualifications

Bachelor’s degree in Information Technology, Computer Science, Information Systems, Business Administration or related field.
3–5 years of experience in Business Analysis, Systems Analysis, Product Delivery, IT Solution Delivery, or related role.
Strong experience in requirements gathering, business process analysis, documentation, and stakeholder management.
Familiarity with Agile, Scrum, Waterfall, or Hybrid project delivery methodologies.
Experience creating user stories, acceptance criteria, process flows, and functional requirements.
Experience with digital platforms, mobile apps, CRM, loyalty platforms, or enterprise applications is a plus.

Responsibilities

Lead requirements gathering and discovery sessions with business stakeholders.
Analyze business processes, pain points, and opportunities to improve efficiency and user experience.
Translate business requirements into clear and actionable functional requirements, user stories, and acceptance criteria.
Prepare and maintain BRD, RSD, process flows, and user stories documentation.
Develop Gherkin scenarios and acceptance criteria for QA validation.
Collaborate with Product Owners, Developers, QA, UI/UX Designers, and other technology teams throughout the solution delivery lifecycle.