Digital Business Analyst

IBM

Quezon City

On-site

PHP 600,000 - 900,000

Full time

13 hours ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

IBM Philippines is hiring a Digital Business Analyst to analyze business needs, translate requirements into technology solutions, and support digital transformation across functions. You will collaborate with cross-functional teams, participate in Agile ceremonies, and help deliver measurable business value through data analytics and improved processes.

Ideal candidates bring strong analytical skills, experience in Agile environments, and the ability to communicate complex requirements clearly

Qualifications

Bachelor's degree in a relevant field or equivalent experience.
Experience in business analysis, digital transformation, product development, systems implementation, or related disciplines.
Strong knowledge of business process analysis and requirements management methodologies.
Experience in Agile, Scrum, or hybrid project environments.
Excellent analytical, critical-thinking, and problem-solving skills.
Strong verbal and written communication skills.
Ability to translate complex business requirements into practical technology solutions.

Responsibilities

Analyze business needs, identify opportunities for digital innovation, and translate requirements into tech solutions.
Act as liaison between business stakeholders and technical teams to align initiatives with goals.
Support digital transformation efforts and data-driven decision-making.
Collaborate with Product Owners, Project Managers, Developers, UX Designers, and QA teams throughout the project lifecycle.
Participate in Agile ceremonies and assist with backlog management and refinement.
Develop reports, dashboards, and performance metrics to support decision-making.
Communicate status, risks, and recommendations to leadership and teams.
Assist with testing, deployment, training, and post-implementation support.

Skills

Business Analysis

Digital Transformation

Process Improvement

Agile & Scrum

Product Development Support

Data Analysis & Reporting

Stakeholder Management

Customer Experience

Problem Solving

Communication & Facilitation

Education

Bachelor's Degree

Tools

Azure DevOps

Jira

Confluence

Microsoft Visio

Lucidchart

Bizagi

Power BI

Tableau

SQL

Job description

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Introduction

Your role and responsibilities

The Digital Business Analyst is responsible for analyzing business needs, identifying opportunities for digital innovation, and translating business requirements into effective technology solutions. This role acts as a critical liaison between business stakeholders and technical teams, ensuring that digital products, systems, and initiatives align with organizational goals and deliver measurable business value.

The Digital Business Analyst plays a key role in digital transformation efforts by improving business processes, enhancing customer experiences, supporting product delivery, and enabling data-driven decision-making.

Key Responsibilities

Business Analysis and Requirements Management

Engage with stakeholders to understand business objectives, challenges, and opportunities.
Gather, document, analyze, and validate business, functional, and technical requirements.
Develop user stories, use cases, process maps, workflow diagrams, and business requirements documents.
Facilitate workshops, interviews, and stakeholder meetings to elicit requirements and define solutions.
Ensure requirements are clearly communicated to development and project teams.

Digital Transformation and Process Improvement

Analyze existing business processes and identify opportunities for automation, optimization, and digitization.
Recommend technology-enabled solutions to improve efficiency, customer experience, and business performance.
Support digital transformation initiatives across multiple business functions.
Assess the impact of proposed changes and assist with organizational readiness and change management activities.

Product and Solution Delivery

Collaborate with Product Owners, Project Managers, Developers, UX Designers, and QA teams throughout the project lifecycle.
Participate in Agile ceremonies including Sprint Planning, Daily Stand-Ups, Sprint Reviews, and Retrospectives.
Assist with backlog management, prioritization, and refinement.
Ensure delivered solutions meet defined business requirements and acceptance criteria.

Data Analysis and Reporting

Analyze business and operational data to identify trends, insights, risks, and opportunities.
Develop reports, dashboards, and performance metrics to support decision-making.
Track and measure the effectiveness of digital initiatives and process improvements.
Provide recommendations based on data analysis and business insights.

Stakeholder Management

Serve as a trusted advisor to business and technology stakeholders.
Communicate project status, requirements, risks, and recommendations to leadership and project teams.
Facilitate collaboration between business units and technical resources.
Manage stakeholder expectations and build strong working relationships.

Testing and Implementation Support

Support User Acceptance Testing (UAT) activities, including test planning, execution, and issue resolution.
Validate that solutions meet business requirements and desired outcomes.
Assist with deployment, training, and post-implementation support activities.
Monitor solution performance and identify opportunities for enhancement.

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

Bachelor's degree in Business Administration, Information Technology, Computer Science, Information Systems, or a related field.
Experience in business analysis, digital transformation, product development, systems implementation, or related disciplines.
Strong knowledge of business process analysis and requirements management methodologies.
Experience working in Agile, Scrum, or hybrid project environments.
Excellent analytical, critical-thinking, and problem-solving skills.
Strong verbal and written communication skills.
Ability to translate complex business requirements into practical technology solutions.

Preferred Technical And Professional Experience

Experience supporting digital products, customer-facing applications, websites, mobile platforms, or enterprise systems.
Knowledge of Agile project management tools such as Azure DevOps, Jira, or Confluence.
Experience with business process modeling tools such as Microsoft Visio, Lucidchart, or Bizagi.
Familiarity with data visualization and reporting tools such as Power BI, Tableau, or SQL.
Experience with automation platforms, cloud technologies, or customer experience initiatives.
Relevant certifications, including: