Digital Marketing Account Specialist

Bossjob; Philippines; Remote; PHP 223,000 - 446,000; Full time

Job summary

Bossjob, a fully remote performance marketing agency helping ecommerce brands grow with strategy, creative development, and campaign execution, seeks a Digital Marketing Account Specialist / Generalist.

You will manage day-to-day account operations across multiple clients, coordinate with the Service Delivery team, lead campaign planning, execution, optimization, and reporting, and ensure timely, high-quality deliverables across channels.

Qualifications

• Bachelor's degree in Marketing, Communications, Business, Advertising, or related field preferred.
• At least 2 years in digital marketing, account management, or agency roles.
• Ability to lead initiatives with minimal supervision.
• Strong knowledge of major digital channels and platforms.

Responsibilities

• Manage day-to-day account management based on assigned client accounts.
• Coordinate with Service Delivery (SD) team on campaigns and requests.
• Lead campaign planning, implementation, optimization, and reporting.
• Identify bottlenecks and escalate issues with SD teams.
• Create weekly, monthly, and quarterly reports.
• Calendar management and ensuring up-to-date schedules.
• Assist in channel executions (social, email, paid, Amazon, blogs, Shopify, Google ecosystem).
• Ensure tasks progress through production pipeline with clear updates.
• Understand quality, timelines, priorities, and deliverables.
• Provide direction based on client requests and campaigns.
• Manage deliverables, deadlines across SD team for clients.
• Ensure AMs have updates at shift start.
• Stay updated on digital marketing trends, platform changes, tools, best practices.

Education

Bachelor's degree in Marketing, Communications, Business, Advertising, or a related field

Job description

Our client is a performance marketing agency that helps e-commerce brands grow through digital marketing strategy, creative development, and campaign execution. They work with different industries, including automotive, SaaS, consumer electronics, retail, and more. The company operates with a fully remote, global team and values speed, accuracy, and honesty while focusing on delivering measurable results for its clients.

If you're passionate about cars, this role will be both enjoyable and fulfilling for you.

We are looking for a Digital Marketing Account Specialist / Generalist who can manage and support digital marketing activities across multiple clients, campaigns, and channels.

As the Digital Marketing Account Specialist, you serve as the glue that holds the account together, ensuring that day-to-day operations run smoothly and seamlessly. You keep tasks on track, strategies moving forward, deliverables completed, and team efforts aligned with the account’s goals. By coordinating across different functions, overseeing execution, and monitoring performance, you help ensure that every initiative translates into meaningful results and that the account consistently delivers on its objectives.

Responsibilities

• Manage day-to-day account management based on assigned client accounts.
• Coordinate with Service Delivery (SD) team based on planned campaigns, evergreen campaigns, initiatives, client requests.
• Lead campaign planning, implementation, optimization, and reporting.
• Proactively identify bottlenecks, escape high-priority issues, and coordinate with the appropriate SD team members to resolve them.
• Create necessary reports on a weekly, monthly, and quarterly basis.
• Calendar management - making sure it is always up-to-date.
• Assist in channel executions (social, email, paid + other additional client channels like amazon, blogs, shopify, google ecosystem like merchant center, analytics) and help coordinate with the teams involved.
• Ensure tasks are progressing through the production pipeline rather than simply monitoring their status.
• Understand the expected quality, timelines, priorities, and requirements of every deliverable.
• Give team direction based on client requests or planned campaigns/executions/initiatives.
• Actively manage deliverables, deadlines, and priorities across the service delivery team on behalf of the client-facing AM.
• Ensure that when client-facing AMs begin their shifts, they have completed deliverables, meaningful progress updates, and actionable information to communicate to clients.
• Stay updated on digital marketing trends, platform changes, tools, and best practices.

Required Qualifications

• Bachelor's degree in Marketing, Communications, Business, Advertising, or a related field is preferred.
• At least 2 years of experience in digital marketing, account management, agency, or a related role.
• Ability to lead and handle initiatives with minimal supervision.
• Working knowledge of major digital marketing channels and platform
• Expertise in managing multiple accounts, calendar management, and coordination are highly preferred
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong organizational and project-management abilities.
• Ability to manage multiple accounts, campaigns, and deadlines simultaneously
• Comfortable working independently while collaborating with cross-functional teams.
• Strong attention to detail and willingness to learn new tools and platforms.