Digital Banking Ambassador & Branch Support

UnionBank; Lapu-Lapu; On-site; PHP 180,000 - 240,000; Full time

Job summary

UnionBank in Cebu, Lapu-Lapu invites a Junior Branch Ambassador to promote digital banking adoption, engage customers, and deliver courteous service in our local branch.

You will support branch operations, ensure accurate transactions, protect confidentiality, and help meet branch targets through teamwork and proactive engagement. This role requires strong communication, adaptability, and a willingness to learn in a fast-paced banking environment.

Qualifications

• Promotes digital banking adoption and self-service channels.
• Maintains confidentiality and adheres to bank policies.
• Supports branch operations and service quality.

Responsibilities

• Promote UB Online, The Portal, SME Business Banking App, and Digital Transaction Portal during customer engagements.
• Deliver exceptional customer experience with professional, courteous, and personalized service; refer potential clients when needed.
• Ensure operational excellence by accurately processing transactions and maintaining security procedures.

Skills

Accountability

Adaptability

Analytical

Good Communication Skills

Critical thinking

Teamwork

Willingness to learn

Job description

UnionBank in Cebu, Lapu-Lapu invites a Junior Branch Ambassador to promote digital banking adoption, engage customers, and deliver courteous service in our local branch.

You will support branch operations, ensure accurate transactions, protect confidentiality, and help meet branch targets through teamwork and proactive engagement. This role requires strong communication, adaptability, and a willingness to learn in a fast-paced banking environment.