Junior Digital Banking Ambassador

UnionBank; Metro Manila; On-site; PHP 279,000 - 391,000; Full time

Job summary

UnionBank in Otis, Manila seeks a Junior Branch Ambassador to champion digital banking adoption while delivering exceptional customer service. In this client-facing role, you will guide customers to UB Online and related platforms, promote digital tools, and ensure smooth branch operations.

You will handle transactions with accuracy, maintain confidentiality, and refer opportunities to appropriate units. Join a team focused on service quality and branch performance.

Qualifications

• Customer service oriented and client-facing exposure is desirable.
• Able to communicate clearly and professionally.
• Willing to learn and adapt to new digital tools.

Responsibilities

• Promote digital banking adoption by guiding customers to UB Online and other digital channels.
• Provide exceptional customer service, address concerns, and introduce relevant products.
• Ensure accurate transactions, maintain confidentiality, and comply with policies.
• Support branch operations, assist in account processing, and validate documentation.
• Collaborate with colleagues to achieve branch targets and contribute to service quality.

Skills

Accountability

Adaptability

Analytical

Communication

Critical thinking

Teamwork

Willingness to learn

Job description

UnionBank in Otis, Manila seeks a Junior Branch Ambassador to champion digital banking adoption while delivering exceptional customer service. In this client-facing role, you will guide customers to UB Online and related platforms, promote digital tools, and ensure smooth branch operations.

You will handle transactions with accuracy, maintain confidentiality, and refer opportunities to appropriate units. Join a team focused on service quality and branch performance.