Branch Banking Associate — Customer Experience

Union Bank of the Philippines; Manila, Hinoba-an; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Union Bank of the Philippines in Manila is seeking a Junior Branch Ambassador to support deposit account servicing, handle transactions, and assist customers with banking needs. You will work onsite, process deposits and withdrawals, promote bank products, and help maintain accurate records while upholding bank procedures to deliver a superior customer experience.

This entry-level position requires a bachelor's degree and offers opportunities to learn operations, compliance, and cross-selling in

Qualifications

• Bachelor's degree in a business-related field.
• Customer service or banking experience is an advantage.
• Excellence in communication and interpersonal skills.
• Strong attention to detail and problem-solving abilities.
• Willing to work onsite and deliver a superior customer experience.

Responsibilities

• Assist clients with their banking needs and provide excellent customer service.
• Process branch transactions accurately and efficiently.
• Promote bank products and identify cross-selling opportunities.
• Maintain accurate records and ensure compliance with operational procedures.
• Support daily branch operations and contribute to service excellence.

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Education

Bachelor's degree in business-related course

Job description

Union Bank of the Philippines in Manila is seeking a Junior Branch Ambassador to support deposit account servicing, handle transactions, and assist customers with banking needs. You will work onsite, process deposits and withdrawals, promote bank products, and help maintain accurate records while upholding bank procedures to deliver a superior customer experience.

This entry-level position requires a bachelor's degree and offers opportunities to learn operations, compliance, and cross-selling in