Digital Banking Advocate (Junior Branch)

UnionBank; Magallanes; On-site; PHP 223,200 - 334,800; Full time

Job summary

UnionBank is seeking a Junior Branch Ambassador to provide exceptional customer service while promoting digital banking solutions. The role is based in Magallanes, Makati City, and involves responsibilities such as deposit account servicing, transaction processing, and fostering teamwork.

Ideal candidates should possess strong communication skills, adaptability, and a willingness to learn. The position is a critical part of enhancing customer experience and operational excellence in the branch.

Qualifications

• Strong accountability for transaction processing and adherence to bank policies.
• Ability to adapt and learn new digital banking tools effectively.
• Excellent communication skills to address client concerns.

Responsibilities

• Promote digital banking adoption and maximize self-service channels.
• Deliver exceptional customer experience while addressing client concerns.
• Ensure accuracy in transaction processing and compliance with policies.
• Assist in various branch operations and support platform functions.
• Collaborate with colleagues to contribute to branch targets.

Skills

Accountability

Adaptability

Analytical

Good Communication Skills

Critical thinking

Teamwork

Willingness to learn

Job description

UnionBank is seeking a Junior Branch Ambassador to provide exceptional customer service while promoting digital banking solutions. The role is based in Magallanes, Makati City, and involves responsibilities such as deposit account servicing, transaction processing, and fostering teamwork.

Ideal candidates should possess strong communication skills, adaptability, and a willingness to learn. The position is a critical part of enhancing customer experience and operational excellence in the branch.