Digital Ads CSR: Elevate Campaign Support

Caldwell Communications

Davao City

On-site

PHP 357,000 - 446,000

Full time

14 days+

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Benefits offered by this job

Sign-On Bonus
Onsite Work Setup

Job summary

Caldwell Communications is seeking a Customer Service Representative for the Tech & Consumer Digital Ads Account in Eastwood, Quezon City. The role focuses on assisting customers with digital ads products, campaigns, and accounts, requiring at least 6 months of related experience.

The position is onsite, offering a competitive package up to ₱40,000 with a ₱30,000 sign-on bonus. Prior digital advertising knowledge will help you excel in this CSR role.

Qualifications

  • At least 6 months of experience in Digital Ads, Google Ads, Meta Ads, PPC, SEO or Digital Marketing.
  • Experience managing Google Ads campaigns, PPC advertising, Meta/Facebook Ads, Instagram advertising, or SEO is beneficial.
  • Understanding digital advertising terms and processes helps in customer support for ad products.

Responsibilities

  • Handle customer inquiries through the assigned support channel.
  • Assist customers with digital advertising concerns and product information.
  • Document interactions and maintain high-quality customer service.

Skills

Digital Ads
Google Ads
Meta Ads
PPC
SEO
Digital Marketing

Job description

Caldwell Communications is seeking a Customer Service Representative for the Tech & Consumer Digital Ads Account in Eastwood, Quezon City. The role focuses on assisting customers with digital ads products, campaigns, and accounts, requiring at least 6 months of related experience.

The position is onsite, offering a competitive package up to ₱40,000 with a ₱30,000 sign-on bonus. Prior digital advertising knowledge will help you excel in this CSR role.

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