Onsite Digital Ads & Content CSR – Taguig Customer Support

Metacom Careers; Philippines; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO

Job Training

Job summary

Metacom Careers is seeking an on-site Customer Service professional in Taguig with 1–3 years of experience. role involves handling inquiries about digital ads, coordinating campaigns, and delivering top-notch support via call center and online platforms. Proficiency in digital marketing and strong troubleshooting skills are valued.

Willingness to work shifts and be part of a team is essential. The position offers a full-time role with health benefits, training opportunities, and potential

Qualifications

• Experience in customer service or CSR/TSR a must.
• Knowledge of digital marketing principles beneficial.
• Strong troubleshooting and technical aptitude required.
• Excellent communication and teamwork skills expected.

Responsibilities

• Manage and respond to customer inquiries related to digital ads and content.
• Assist in scheduling and coordinating digital marketing campaigns.
• Provide excellent customer service via call center and online platforms.
• Utilize technical skills to troubleshoot issues and provide solutions.

Skills

Customer service

Call center operations

Digital marketing knowledge

Troubleshooting

Excellent communication

Education

High School or equivalent

Tools

TikTok

Job description

Metacom Careers is seeking an on-site Customer Service professional in Taguig with 1–3 years of experience. role involves handling inquiries about digital ads, coordinating campaigns, and delivering top-notch support via call center and online platforms. Proficiency in digital marketing and strong troubleshooting skills are valued.

Willingness to work shifts and be part of a team is essential. The position offers a full-time role with health benefits, training opportunities, and potential