Desktop Support Technician — Growth & Impact

billgosling; Manila; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Life Insurance

Health Benefits

Ongoing training / personal developm­1

Amazing work culture

Job summary

Bill Gosling Outsourcing Philippines is seeking a Desktop Support Technician to assist end users with basic IT needs and hardware/software support. You will handle installation, maintenance, and troubleshooting of workstations and peripherals, onsite or remotely, to keep systems aligned with business goals.

You should have prior IT/Desktop support experience, be a team player with good communication, and have completed at least 2 years of college, preferably in information technology.

Qualifications

• Completed at least 2 years in college; IT-related courses preferred.
• Prior IT/Desktop support experience is preferred.
• Strong teamwork and communication skills with the ability to give/receive feedback.
• Proactive and eager to apply best practices to improve performance and customer experience.

Responsibilities

• Assist Helpdesk with Desktop Support tasks including deployment of endpoints and peripherals.
• Support IT department tasks and assist with user training on applications.
• Monitor operations and help improve technology efficiency across the team.
• Provide end-user device setup and maintenance on Windows/Unix/Linux environments.

Skills

IT Support

Desktop Support

Helpdesk

Teamwork

Communication

Initiative

Education

Two years in College

IT-related studies preferred

Tools

Windows OS

Unix

Linux

Job description

Bill Gosling Outsourcing Philippines is seeking a Desktop Support Technician to assist end users with basic IT needs and hardware/software support. You will handle installation, maintenance, and troubleshooting of workstations and peripherals, onsite or remotely, to keep systems aligned with business goals.

You should have prior IT/Desktop support experience, be a team player with good communication, and have completed at least 2 years of college, preferably in information technology.