End-User IT Support Specialist | Growth & Training

Bill Gosling Outsourcing; Metro Manila; On-site; PHP 268,000 - 469,000; Full time

Benefits offered by this job

Competitive salary

Life Insurance

Health benefits

Training

Great culture

Job summary

Bill Gosling Outsourcing in the Philippines is seeking a Desktop Support Technician to assist end users with hardware and software and maintain IT systems. The role involves on-site and remote support, setup of workstations, and collaboration with telephony hardware and software.

You will troubleshoot issues, install and maintain required software and hardware, and help the IT team improve processes while delivering reliable end-user support in a dynamic environment.

Qualifications

• Previous IT/Desktop support experience preferred.
• At least 2 years of college education in IT or related field.
• Strong teamwork and communication skills.

Responsibilities

• Assist Helpdesk with desktop deployment and endpoint setup.
• Support end users with hardware and software issues.
• Install, maintain and troubleshoot software and hardware.
• Set up end-user workstations and peripherals.
• Collaborate with IT and telephony teams to improve processes.

Skills

Desktop support

Helpdesk support

Troubleshooting

Teamwork

Education

Two-year college degree in Information Technology

Tools

Windows

Unix

Linux

Telephony hardware

Job description

Bill Gosling Outsourcing in the Philippines is seeking a Desktop Support Technician to assist end users with hardware and software and maintain IT systems. The role involves on-site and remote support, setup of workstations, and collaboration with telephony hardware and software.

You will troubleshoot issues, install and maintain required software and hardware, and help the IT team improve processes while delivering reliable end-user support in a dynamic environment.