Desktop Support Engineer — Windows, Mac & Printer Expert

Axiom Technologies; Taguig; On-site; PHP 334,800 - 502,200; Full time

Job summary

A global IT services company in the Philippines is seeking an IT Support Specialist to provide onsite and on-call assistance in desktop computing environments. The ideal candidate should have experience in troubleshooting computer operating systems and peripherals, excellent customer service skills, and relevant IT certifications. This role requires the ability to work both independently and as part of a team, ensuring timely and accurate delivery of services to end-users.

Qualifications

• 2+ years of relevant experience in IT support.
• Strong knowledge of Infrastructure support and Microsoft Office applications.
• Ability to work independently and in a team environment.

Responsibilities

• Provide onsite/on-call assistance to end-users in a timely manner.
• Troubleshoot and resolve issues related to desktop computing.
• Support a variety of technologies including printers and operating systems.

Skills

Computer OS/Peripherals troubleshooting

Handling Different PC Operating Systems (Windows 7/8 and 10)

Excellent customer service and people skills

Advanced technical abilities including troubleshooting skills

Strong analytical and problem-solving capabilities

Education

PC/Laptop OEM Maintenance Certification

CompTIA A+ Certification

Microsoft Certified IT Professional (MCITP)

Microsoft Office Specialist (MOS)

Tools

SCCM

Microsoft Office applications

Active Directory

Job description

A global IT services company in the Philippines is seeking an IT Support Specialist to provide onsite and on-call assistance in desktop computing environments. The ideal candidate should have experience in troubleshooting computer operating systems and peripherals, excellent customer service skills, and relevant IT certifications. This role requires the ability to work both independently and as part of a team, ensuring timely and accurate delivery of services to end-users.