Desk-Side IT Support Technician — Frontline User Help

TECEZE; Cebu City; Hybrid; PHP 180,000 - 300,000; Full time

Job summary

Teceze in Cebu City is seeking a Desk Side Support Technician to join the deskside team. You will provide hardware and software support to end users, coordinate on-site and remote services, and resolve issues to keep operations running smoothly.

Travel between sites, locally and to the US, may be required. You will collaborate with global teams on multiple projects while maintaining high service standards and clear communication.

Responsibilities

• Provide hardware and software support to end users.
• Coordinate on-site and remote services to resolve issues.

Job description

Job Description:

Teceze in Cebu City is seeking a Desk Side Support Technician to join the deskside team for a fast-paced, customer-focused environment. The role covers hardware and software support, on-site and remote coordination, and end-user issue resolution.

Travel between sites (locally and within the US) may be required, with opportunities to work with global teams and multiple projects while maintaining high service standards and clear communication.