EUC & IT Support Specialist - Desk-Side Ops

TECEZE; Metro Manila; On-site; PHP 279,000 - 502,000; Full time

Job summary

Teceze in the Philippines is seeking an IT Support / EUC Specialist to oversee end-user computing, deskside support, and ITSM operations for a 12-month engagement. The role includes software deployment, OS troubleshooting, and patch management, with a fixed 9-hour shift.

The ideal candidate will manage device assets such as laptops, coordinate with facilities for non-network devices, and communicate clearly with stakeholders in English to ensure smooth IT service delivery.

Qualifications

• Proficiency in end-user computing and support tasks.
• Experience with ITSM processes and incident management.
• Strong English communication and stakeholder engagement skills.

Responsibilities

• Deploy software and perform OS troubleshooting and patching.
• Manage assets including laptops and related devices.
• Coordinate with facilities for non-network devices and hardware
• Maintain clear, concise IT tickets and documentation.

Skills

End-user computing

Deskside support

ITSM

Stakeholder management

Strong English

Job description

Teceze is seeking an IT Support / EUC Specialist in the Philippines. The role focuses on end-user computing, deskside support, and ITSM operations with a 12-month duration and a 9‑hour shift.

The candidate will deploy software, troubleshoot OS and patch issues, manage assets including laptops, and coordinate with facilities for non-network devices. Strong English communication and stakeholder management are essential.