Depot Operations Director

GSM - Green SM; Taguig; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

GSM - Green SM is seeking a Branch Director to oversee depot-level operations in Taguig, Philippines. You will manage driver readiness, vehicle deployment, attendance, and overall productivity, ensuring safety and adherence to company standards.

You will drive KPI performance, lead a multi-shift team, coordinate with HR, Recruitment, Training, Fleet and Customer Service, and resolve issues to sustain high service quality and operational discipline.

Qualifications

• Must have a bachelor’s degree in Business Administration, Operations Management, Logistics, Transportation, Engineering, or a related field
• Must have 6–8 years of experience in depot operations, transportation, logistics, mobility, fleet operations, or frontline workforce management
• Experience managing large driver teams, depot operations, or multi-shift operations
• Strong people management, problem-solving, coordination, and execution skills
• Solid understanding of operational KPIs, driver productivity, vehicle deployment, attendance, and service quality
• Strong analytical, reporting, and Microsoft Office skills
• High level of ownership, discipline, fairness, and operational accountability
• Flexible and adaptable to a fast-paced, onsite environment, with willingness to work shifting schedules, weekends, holidays, and extended hours when required

Responsibilities

• Leading Depot Operations – Oversee daily depot activities, driver schedules, attendance, operational discipline, issue resolution, and overall productivity.
• Driving Driver Supply & Performance – Monitor driver recruitment and headcount fulfillment, driver productivity, turnover, scheduling, onboarding, and performance against operational KPIs.
• Managing Fleet & Vehicle Operations – Oversee vehicle deployment, vehicle readiness, maintenance and repair coordination, vehicle downtime, documentation, and asset management.
• Driving Service Quality – Ensure drivers and depot teams consistently meet service standards, identify gaps, resolve service issues, and implement initiatives to improve passenger experience.
• Managing KPIs & Business Performance – Analyze operational data and key metrics and revenue performance to identify opportunities and drive improvements.
• Leading & Developing Teams – Manage the Operations team and other depot personnel while fostering accountability, discipline, teamwork, and continuous improvement.
• Handling Critical Issues & Stakeholders – Take ownership of operational incidents, complaints, safety concerns, driver issues, and cross-functional coordination with HR, Recruitment, Training, Fleet, Customer Service, Legal, and other teams.

Skills

People management

Problem-solving

Coordination

Execution

Analytical

Reporting

Education

Bachelor’s degree in Business Administration, Operations Management, Logistics, Transportation, Engineering, or related field

Tools

Microsoft Office

Job description

GSM - Green SM is seeking a Branch Director to oversee depot-level operations in Taguig, Philippines. You will manage driver readiness, vehicle deployment, attendance, and overall productivity, ensuring safety and adherence to company standards.

You will drive KPI performance, lead a multi-shift team, coordinate with HR, Recruitment, Training, Fleet and Customer Service, and resolve issues to sustain high service quality and operational discipline.