Depot Operations Leader: Fleet & Service Excellence

GSM - Green SM; Cainta; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

GSM - Green SM is seeking an Operations Manager to oversee depot operations in Cainta, Rizal. You will manage driver schedules, fleet deployment, attendance, and KPI-driven performance to ensure safe, efficient service aligned with company standards.

The role requires coordinating with HR, Training, Fleet, and Customer Service, developing teams, and driving continuous improvement in service quality and productivity on onsite shifts.

Qualifications

• Bachelor's degree in a related field (Business Admin, Operations, Logistics, Transportation, Engineering)
• 6–8 years of depot ops, transportation, logistics, mobility or frontline workforce management
• Experience managing large driver teams or multi‑shift operations
• Strong people management, problem solving, coordination and execution skills
• Solid understanding of operational KPIs, driver productivity and service quality
• Strong analytical, reporting and MS Office skills
• High ownership, discipline, fairness and operational accountability
• Willingness to work onsite with shifting schedules, weekends and holidays when required

Responsibilities

• Lead daily depot operations, driver schedules, attendance and overall productivity
• Drive driver supply and performance, recruitment, headcount and onboarding against KPIs
• Manage fleet and vehicle operations: deployment, readiness, maintenance, downtime and asset management
• Drive service quality by ensuring standards, addressing gaps and improving passenger experience
• Analyze operational data, KPIs and revenue performance to identify improvements
• Lead and develop the depot operations team and ensure accountability and discipline
• Coordinate with HR, Recruitment, Training, Fleet and Customer Service on incidents and stakeholder issues

Skills

People management

Problem-solving

Coordination

Execution

Analytical skills

Microsoft Office

Reporting

Ownership

Education

Bachelor's degree in Business Administration/Operations Management/Logistics/Engineering

Tools

Microsoft Excel

Logistics software

Job description

GSM - Green SM is seeking an Operations Manager to oversee depot operations in Cainta, Rizal. You will manage driver schedules, fleet deployment, attendance, and KPI-driven performance to ensure safe, efficient service aligned with company standards.

The role requires coordinating with HR, Training, Fleet, and Customer Service, developing teams, and driving continuous improvement in service quality and productivity on onsite shifts.