Deductions Analyst I: Resolve Credits & Debits

API Delevan, Inc.; Pasig; On-site; PHP 300,000 - 520,000; Full time

Job summary

Regal Rexnord is seeking a Deductions Analyst I to independently manage customer deductions and disputed credits, working with multiple departments to resolve issues and monitor outstanding items. This mid-level role focuses on investigation, problem solving, and negotiating resolutions with internal and external customers.

You will handle credits, disputes, invoices status, and support escalations. Proficiency with SAP/Oracle is expected, along with strong analytical skills and integrity.

Qualifications

• 4-Year college degree in Finance related course or business management (with accounting units preferred).
• 2–4 years of relevant experience in deductions, accounts receivable, accounting, or customer financial services.
• Experience with large retailers or key accounts is preferred.

Responsibilities

• Approve/deny deductions and claims based on policy; review debit information and obtain missing data.
• Investigate deductions to provide strategic recommendations and ensure all documentation is considered.
• Distribute credit copies and supporting documents.
• Assist with escalations and team support.
• Provide a seamless customer experience through accountability and responsiveness to inquiries.
• Resolve customer complaints and disputes; manage risk factors.
• Process credits, handle disputes, and investigate invoice statuses.
• Facilitate discussions on issue resolution.
• Work in SAP or Oracle; SAP Dispute Management.
• Write denial letters to customers for denied debits/claims.

Skills

Analytical skills

Problem solving

Team player

Interpersonal skills

Integrity

Adaptable

Overtime willingness

Education

4-Year college degree in Finance or business with accounting units

Tools

Oracle

Esker

Job description

Regal Rexnord is seeking a Deductions Analyst I to independently manage customer deductions and disputed credits, working with multiple departments to resolve issues and monitor outstanding items. This mid-level role focuses on investigation, problem solving, and negotiating resolutions with internal and external customers.

You will handle credits, disputes, invoices status, and support escalations. Proficiency with SAP/Oracle is expected, along with strong analytical skills and integrity.