Dealers and Brokers Relations Manager

Cepat Kredit Financing Inc.; Pasig; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

Health Maintenance Organization (HMO)

Job summary

A financial services company in Pasig is looking for a Sales Relationship Manager to enhance dealer and broker relations. The ideal candidate will hold a Bachelor's degree and have at least 5 years of sales experience, including 2 years in a managerial role. Responsibilities include performance monitoring, training, and negotiation of contracts. This full-time role requires excellent interpersonal skills and the ability to drive sales through effective strategies. Competitive performance bonuses and health benefits are offered.

Qualifications

• Minimum 5 years of experience in sales or relationship management.
• At least 2 years in a managerial role preferred.
• Strong analytical skills.

Responsibilities

• Build relationships with dealers and brokers.
• Monitor performance against KPIs.
• Collaborate with marketing for sales strategies.
• Negotiate contracts with dealers.
• Provide ongoing training for dealers.

Skills

Interpersonal and communication skills

Negotiation and conflict resolution

Sales performance management

Analytical skills

Multitasking

Education

Bachelor's degree in Business Administration, Marketing, Sales or related field

Master’s degree or relevant certifications

Tools

Microsoft Office Suite

CRM software

Sales tracking tools

Job description

On-site - Pasig 5-10 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Key Responsibilities

• Relationship Management:
• Build and maintain strong, positive relationships with dealers, brokers, and other external partners to foster trust and collaboration.
• Serve as the primary point of contact for all dealer and broker inquiries, ensuring responsive and effective communication.
• Regularly meet with dealers and brokers to understand their needs, resolve issues, and ensure alignment with company goals.
• Performance Monitoring and Reporting:
• Monitor and evaluate the performance of dealers and brokers against sales targets and other key performance indicators (KPIs).
• Provide feedback, coaching, and support to dealers and brokers to help them achieve their performance objectives.
• Prepare and present performance reports to senior management, highlighting key trends, achievements, and areas for improvement.
• Sales Support and Growth:
• Develop and implement strategies to increase sales through the dealer and broker network.
• Collaborate with the marketing team to develop campaigns, promotional offers, and incentives that motivate dealers and brokers to achieve sales goals.
• Ensure that dealers and brokers have the necessary tools, resources, and support to succeed, including training, product information, and marketing materials.
• Contract Negotiation and Compliance:
• Negotiate contracts, agreements, and terms with dealers and brokers, ensuring favorable terms for the company while maintaining mutually beneficial relationships.
• Ensure that all dealer and broker activities are in compliance with company policies, industry regulations, and legal requirements.
• Handle any disputes or contractual issues, working with legal counsel as necessary to resolve them.
• Market Intelligence and Competitor Analysis:
• Stay updated on market trends, competitor activities, and industry developments that may impact dealer and broker relationships or sales.
• Share insights with the sales and marketing teams to adapt strategies and stay ahead of market demands.
• Conduct periodic competitive analysis to identify opportunities and threats in the dealer and broker network.
• Training and Development:
• Organize and conduct training sessions for dealers and brokers to ensure they are equipped with the knowledge and skills to effectively sell the company’s products and services.
• Provide ongoing support and professional development opportunities to ensure dealers and brokers remain motivated and knowledgeable.
• Customer Satisfaction and Service:
• Work with dealers and brokers to ensure a high level of customer satisfaction is maintained throughout the sales process.
• Address any customer service issues or complaints that arise, collaborating with the relevant departments to ensure timely resolution.
• Monitor customer feedback through dealers and brokers to identify areas for improvement in products or services.
• Collaboration and Cross-functional Support:
• Collaborate with internal departments, such as sales, marketing, operations, and finance, to ensure alignment of goals and seamless communication with dealers and brokers.
• Act as a liaison between dealers/brokers and the company’s senior management to address strategic and operational issues.
• Additional Responsibilities:
• Other duties as assigned to ensure the effective management of dealer and broker relationships and to support the company’s growth and success in the marketplace.

Key Requirements

• Educational Requirement: Bachelor’s degree in Business Administration, Marketing, Sales, or related field. A Master’s degree or relevant certifications in sales, marketing, or relationship management is a plus.
• Experience: At least 5 years of experience in sales, relationship management, or business development, with at least 2 years in a managerial or leadership role, preferably within a dealer and broker network or similar industry.

Skills

• Excellent interpersonal and communication skills, with the ability to build and maintain strong relationships.
• Strong negotiation and conflict resolution skills.
• Experience in managing dealer/broker networks, sales performance, and contract negotiations.
• Strong analytical skills to assess performance data, market trends, and competitor activities.
• Ability to work under pressure and manage multiple priorities effectively.

Technical Skills

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Familiarity with customer relationship management (CRM) software and sales tracking tools.
• Ability to use data analytics to drive sales strategies and monitor performance.
• Strong leadership and team management skills, with the ability to guide and motivate a network of dealers and brokers.
• Ability to think strategically and make decisions based on market insights, performance data, and business objectives.
• High level of professionalism, integrity, and ethical conduct in all dealings with dealers, brokers, and customers.
• Results-oriented with a focus on achieving sales goals, improving dealer performance, and maximizing profitability.

Working Conditions

• Full-time position, typically in an office environment, with frequent travel to visit dealers, brokers, and attend industry events.
• Occasional evening or weekend work may be required for meetings, events, or special projects.