DE034094-Procure to Pay Operations Sr Manager

Accenture in the Philippines; Quezon City; On-site; PHP 1,800,000 - 3,200,000; Full time

Job summary

Accenture in the Philippines is seeking a Procure to Pay Operations Senior Manager in Quezon City to oversee PTP teams, ensuring productivity, quality, and SLA attainment. The role demands strong leadership and deep STP/process exposure within a night shift, return-to-office setup.

The ideal candidate has 12+ years of relevant experience, 5+ years in P2P, and a Finance/Accounting degree. CPPP is preferred, with flexibility on ERP platforms. Position is based at Quezon Cyberpark Tower 3.

Qualifications

• 13+ years of relevant experience in BPO/SSS or similar environments.
• Minimum 5 years Source to Pay (STP) experience.
• Accounts payable / P2P process exposure.

Responsibilities

• Supervise processors and analysts and oversee productivity and quality metrics.
• Coordinate team work assignments and monitor workload balancing.
• Ensure service levels and performance metrics are met or exceeded.
• Provide feedback and drive performance improvement plans as needed.
• Collaborate with Quality and Audit teams to address issues and trends.

Skills

Leadership

People management

STP knowledge

AP/P2P exposure

Education

Accounting/Finance Degree

Tools

ERP systems

P2P platforms

Job description

ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE

POSITION TITLE: Procure to Pay Operations Sr Manager

WORK SETUP: Return to Office

OVERALL PURPOSE

The person will be responsible for overseeing teams of Processors and Analysts under PTP Tower. He/ she has performance oversight for their team and ensures that productivity and quality metrics are met and reported. He/ she also oversees complex cases and customers and troubleshooting issues.

RESPONSIBILITIES

• Production Supervision and Support
• Coordinates individual and team work assignments
• Monitors workload balancing
• Supports high-quality work through a positive environment
• Monitors team members performance with the focus on improvement Service Level Agreements and Performance Metrics
• Ensures individual and team service levels are met or exceeded
• Assists in reviewing daily, weekly and monthly service levels and provides recommendations for improvements
• Front line contact for questions or issues surrounding service levels Quality
• Participates in providing feedback to the Quality team for improvement suggestions
• Works with auditing resources on individual and team error trends
• Ensures timely feedback is provided to individuals and teams on quality issues, changes or trends Performance Management
• Assists in the creation of Performance Improvement Plans (PIPs) for Team Members not meeting expected production or quality targets, monitors program for a defined period
• Provides suggestions to Management on unit performance, including motivation tactics, incentive programs and performance rewards

OTHERS

• Project Shift Schedule: Night Shift
• Project Rest Day: Weekends Off
• Project/Team Location: Quezon Cyberpark Tower 3

SKILL AND QUALIFICATIONS

• With at least 12+ years of relevant experience
• With minimum 5 years Source to Pay (STP) experience
• With AP/P2P process exposure
• With at least 10 years people leadership/managerial experience
• Accounting or Finance Degree
• CPPP certification is preferred only
• Open to any major ERP/P2P platform
• Open to any Shared Services, GBS (Global Business Services), or BPO environment

ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE

POSITION TITLE: Procure to Pay Operations Sr Manager

WORK SETUP: Return to Office

OVERALL PURPOSE

The person will be responsible for overseeing teams of Processors and Analysts under PTP Tower. He/ she has performance oversight for their team and ensures that productivity and quality metrics are met and reported. He/ she also oversees complex cases and customers and troubleshooting issues.

RESPONSIBILITIES

• Production Supervision and Support
• Coordinates individual and team work assignments
• Monitors workload balancing
• Supports high-quality work through a positive environment
• Monitors team members performance with the focus on improvement Service Level Agreements and Performance Metrics
• Ensures individual and team service levels are met or exceeded
• Assists in reviewing daily, weekly and monthly service levels and provides recommendations for improvements
• Front line contact for questions or issues surrounding service levels Quality
• Participates in providing feedback to the Quality team for improvement suggestions
• Works with auditing resources on individual and team error trends
• Ensures timely feedback is provided to individuals and teams on quality issues, changes or trends Performance Management
• Assists in the creation of Performance Improvement Plans (PIPs) for Team Members not meeting expected production or quality targets, monitors program for a defined period
• Provides suggestions to Management on unit performance, including motivation tactics, incentive programs and performance rewards

OTHERS

• Project Shift Schedule: Night Shift
• Project Rest Day: Weekends Off
• Project/Team Location: Quezon Cyberpark Tower 3

SKILL AND QUALIFICATIONS

• With at least 12+ years of relevant experience
• With minimum 5 years Source to Pay (STP) experience
• With AP/P2P process exposure
• With at least 10 years people leadership/managerial experience
• Accounting or Finance Degree
• CPPP certification is preferred only
• Open to any major ERP/P2P platform
• Open to any Shared Services, GBS (Global Business Services), or BPO environment