DE034034-Procure to Pay Operations Manager

Accenture PLC; Quezon City; On-site; PHP 1,200,000 - 2,400,000; Full time

Job summary

Accenture is seeking a Procure to Pay Operations Manager for our Quezon City location with a focus on timely processing of PRs to POs, ensuring accuracy and compliance with client policies.

Role emphasizes production supervision, SLA/KPI achievement, and strong leadership. Night shift and return-to-office setup are part of the arrangement, with collaboration across internal and external stakeholders.

Qualifications

• 8–12 years of relevant experience required.
• 4–5 years Source to Pay (STP) experience required.
• 5–10 years people leadership/managerial experience required.

Responsibilities

• Coordinate individual and team work assignments.
• Monitor workload balancing.
• Support high-quality work in a positive environment.
• Monitor team performance with focus on improvement.
• Ensure SLA/KPI targets are met or exceeded.
• Review daily, weekly and monthly service levels and propose improvements.
• Be frontline contact for service level questions or issues.
• Provide feedback to the Quality team for improvement suggestions.
• Work with auditing resources on error trends.
• Provide timely feedback to individuals and teams on quality issues.

Skills

Source to Pay

People leadership

Procure to Pay

Job description

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---

POSITION TITLE: Procure to Pay Operations Manager

WORK SETUP: Return to Office

OVERALL PURPOSE: Process purchase requests (PR) and convert to purchase orders (PO) in a timely manner, ensuring accuracy and compliance with client procurement/disbursement policies; Manage post POs issues with the appropriate internal and external stakeholders Ensure all SLA & KPI metrices are adhered to.

RESPONSIBILITIES

Production Supervision and Support

• Coordinates individual and team work assignments
• Monitors workload balancing
• Supports high-quality work through a positive environment
• Monitors team members performance with the focus on improvement

Service Level Agreements and Performance Metrics

• Ensures individual and team service levels are met or exceeded
• Assists in reviewing daily, weekly and monthly service levels and provides recommendations for improvements
• Front line contact for questions or issues surrounding service levels

Quality

• Participates in providing feedback to the Quality team for improvement suggestions
• Works with auditing resources on individual and team error trends
• Ensures timely feedback is provided to individuals and teams on quality issues, changes or trends

Performance Management

• Assists in the creation of Performance Improvement Plans (PIPs) for Team Members not meeting expected production or quality targets, monitors program for a defined period
• Provides suggestions to Management on unit performance, including motivation tactics, incentive programs and performance rewards

OTHERS

Project Shift Schedule: Night Shift

Project Rest Day: Weekends Off

Project/Team Location: Quezon Cyberpark Tower 3

SKILL AND QUALIFICATIONS

• With at least 8-12 years of relevant experience
• With minimum 4-5 years Source to Pay (STP) experience
• With at least 5-10 years people leadership/managerial experience

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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