DE033758-Order to Cash Ops Manager

Accenture in the Philippines; Mandaluyong; On-site; PHP 1,800,000 - 3,000,000; Full time

Job summary

Accenture in the Philippines is seeking an Order to Cash Operations Manager to lead end-to-end RTR/OTC processes, ensure financial integrity, and manage client and stakeholder relationships in a dynamic delivery environment.

You will drive process improvements, automation, governance, and people leadership across multiple teams, supporting a robust monthly close and accurate financial reporting.

Qualifications

• At least 12 years of relevant OTC experience.
• 10+ years of supervisory experience.

Responsibilities

• Manage end-to-end RTR operations including GL accounting, journal entries, reconciliations, fixed assets, intercompany, financial close and reporting.
• Ensure achievement of service delivery commitments (SLA, KPI, quality, productivity).
• Lead governance discussions, reviews, and performance reporting with cross-functional teams.
• Coach and develop RTR professionals across multiple processes.
• Drive process improvements and automation for efficiency and stakeholder satisfaction.
• Support internal and external audits and ensure timely closure of actions.

Skills

General accounting

Financial close

Reconciliations

Financial reporting

Controls

Job description

POSITION TITLE: Order to Cash Ops Manager

WORK SETUP: Return to Office

Overall Purpose: The role is responsible for driving operational excellence, ensuring financial integrity, managing client and stakeholder relationships, and leading high-performing teams. The successful candidate will have strong expertise in general accounting, financial close, reconciliations, reporting, and controls.

• Service Delivery & Operations Management
• Manage end-to-end RTR operations, including:
  • General Ledger Accounting
  • Journal Entry Processing
  • Account Reconciliations
  • Fixed Assets Accounting
  • Intercompany Accounting
  • Financial Close & Consolidation
  • Financial Reporting
  • Ensure achievement of service delivery commitments, including SLA, KPI, quality, and productivity targets.
  • Monitor operational performance and implement corrective actions to address delivery challenges.
  • Manage escalations and resolve complex operational issues in a timely manner.
• Financial Controls & Compliance
• Ensure compliance with accounting standards, company policies, and internal control requirements.
• Support internal and external audit activities and ensure timely closure of audit actions.
• Drive accurate and timely completion of month-end, quarter-end, and year-end close activities.
• Maintain strong governance around financial reporting and data integrity.
• Stakeholder & Client Management
• Act as a key point of contact for clients and business stakeholders.
• Lead governance discussions, operational reviews, and performance reporting sessions.
• Build trusted relationships with cross-functional teams, including Controllership, FP&A, Treasury, Tax, and Compliance teams.
• Provide insights and recommendations to support business decision-making.
• People Leadership
• Lead, coach, and develop RTR professionals across multiple processes.
• Drive employee engagement, capability development, succession planning, and performance management.
• Foster a culture of accountability, collaboration, and continuous learning.
• Support talent acquisition, onboarding, and workforce planning activities.
• Continuous Improvement & Transformation
• Identify and implement process improvement opportunities to enhance efficiency and customer satisfaction.
• Drive automation, standardization, and simplification initiatives.
• Utilize data analytics and operational metrics to drive informed decision-making.
• Participate in transition, migration, and transformation projects as required.
• Risk Management & Governance
• Identify operational risks and implement mitigation strategies.
• Ensure business continuity and operational resilience plans are maintained.
• Support compliance with regulatory and organizational governance requirements.
• OTHERS: Project Shift Schedule: Mid Shift Project Rest Day: Weekends Off Project/Team Location: Mandaluyong, Robinsons Cybergate Tower 2

SKILL AND QUALIFICATIONS:

• At least 12 years relevant work experience in OTC; 10+ years supervisory experience