DE033433-Spanish Bilingual

Accenture in the Philippines; Taguig; Hybrid; PHP 391,000 - 614,000; Full time

Job summary

Accenture in the Philippines is hiring a Spanish HR Service Delivery Analyst for a hybrid role in Taguig. The position focuses on end-to-end onboarding, contractor conversion, and providing backend HR services to business operations.

The role requires managing onboarding activities, coordinating with HR operations, and ensuring accurate data across SuccessFactors ATS, SAP, and related platforms. Fluency in Spanish and 0–2 years of experience are essential.

Qualifications

• Spanish language proficiency required.
• No domain-specific Spanish experience required; language is the focus.
• 0–2 years of work experience preferred.

Responsibilities

• Handle onboarding-related tasks including offer, pre-employment checks, and Day 1 setup.
• Act as 1st level escalation for SL misses and operational challenges.
• Coordinate with HR teams for moving candidates to open roles and approvals.
• Perform onboarding steps within HR systems (SuccessFactors, SAP) ensuring data accuracy as source of truth.
• Support process improvements and workload balance within the WFR team.

Skills

Spanish language

Tools

SAP

SuccessFactors ATS

Employee Central

Onboarding systems

Job description

POSITION TITLE: Spanish HR Service Delivery Analyst

WORK SETUP: Hybrid

OVERALL PURPOSE:

• End to End Onboarding - Offer of employment, pre-employment checks, onboarding initiation, system access and training/ induction.
• Contractor Conversion

RESPONSIBILITIES:

• Responsible to manage and executing the highly critical/priority and complex Workforce Ready transactions/activities.
• Acts as 1st level of escalation in terms of misses in SL or challenges with Operations in executing real time action plans.
• Responsibilities include the following specific for Ops transactions.
• Internal and external identification of people against open roles
• The advertising, pre-screening and scheduling of candidates,
• Preparing offer letters and facilitating pre-onboarding and Day 1 onboarding activities and
• Supporting any movements as it relates to movement against open job roles
• Performs boarding process steps within the global Boarding Solution (Success Factors ATS, Case Management, Employee Central & SAP) with a high degree of technical competency ensuring this system is the “source of truth” for all Boarding activity
• Receive cases from WFR Experience Management / WFR Execution Team Lead (Ops & GRF) and coordinate resolution activities including liaison with relevant HR Operations teams and communicate with receiving customers
• Coordinate case resolution activities and communicate requests from onshore team to respective HR Operations teams (e.g. Payroll, Analytics & Assurance)
• Work within WFR team to build HR Operations understand of the Talent Acquisition and onboarding processes
• Coordinate case resolution activities and communicate requests from receiving customers to WFR Experience Management team
• Responsible for providing backend HR services for business operations.
• Participate in process improvement initiatives or special projects
• Required to help in the overall team's workload by managing your deliverables and helping the team when required

OTHERS:

Project Shift Schedule: Night Shift

Project Rest Day: Weekends Off

Project/Team Location: Taguig Uptown Bonifacio Tower 3

SKILL AND QUALIFICATIONS:

• Standard Spanish Language profile
• Spanish skill only, no domain
• At least 0-2 years work experience

Good to have:

• Knowledge of resourcing, recruiting, onboarding and movements processes.
• Expertise in use of EC, SAP, Success Factors ATS and Onboarding systems
• Familiarity with Taleo or another Applicant Tracking System