DE033294-Order to Cash Ops Analyst

Freelio; Quezon City; On-site; PHP 400,000 - 600,000; Full time

Job summary

Freelio in Quezon City, Philippines, is seeking an Order to Cash Ops Analyst to join our Return to Office setup. You will manage end-to-end OTC processes, including invoicing, payments, and credit reviews, with a focus on accuracy and process improvement.

The role requires at least 6 months of OTC experience. Night shift schedule is in place, with weekends off as rest days in a project-based timetable.

Qualifications

• At least 6 months of relevant experience in OTC specific to Order Management sub-process

Responsibilities

• Manage end-to-end Order to Cash processes, including order management, invoicing, and cash application.
• Ensure timely and accurate billing and invoicing of customer orders.
• Post customer payments accurately and promptly, including checks, EFT/wire transfers, and bank adjustments.
• Monitor and manage customer accounts to ensure timely collections and resolution of outstanding balances.
• Review, research, and resolve customer deductions and disputes.
• Conduct new customer credit reviews and periodic credit assessments to determine appropriate credit limits.
• Handle order holds/releases and review payment term change requests.
• Perform daily oversold reviews and reporting to manage credit risk.
• Collaborate with internal teams and stakeholders to resolve order and payment issues.
• Provide regular updates on the status of Order to Cash processes and customer portfolios.
• Support month-end close activities and manage the accounts receivable subledger.
• Ensure compliance with company policies and procedures, including Accenture Standard Operational Maturity.
• Continuously seek opportunities to improve Order to Cash processes and enhance service delivery.

Skills

OTC experience

Job description

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---POSITION TITLE: Order to Cash Ops AnalystWORK SETUP: Return to OfficeOVERALL PURPOSE:The Order to Cash Associate is tasked with executing Order to Cash processes with a strong emphasis on efficiency, first-time quality, and continuous process improvement. This role encompasses processing accounts receivable (AR) transactions, including billing, posting customer payments, and handling.RESPONSIBILITIES:• Manage end-to-end Order to Cash processes, including order management, invoicing, and cash application.• Ensure timely and accurate billing and invoicing of customer orders.• Post customer payments accurately and promptly, including checks, EFT/wire transfers, and bank adjustments.• Monitor and manage customer accounts to ensure timely collections and resolution of outstanding balances.• Review, research, and resolve customer deductions and disputes.• Conduct new customer credit reviews and periodic credit assessments to determine appropriate credit limits.• Handle order holds/releases and review payment term change requests.• Perform daily oversold reviews and reporting to manage credit risk.• Collaborate with internal teams and stakeholders to resolve order and payment issues.• Provide regular updates on the status of Order to Cash processes and customer portfolios.• Support month-end close activities and manage the accounts receivable subledger.• Ensure compliance with company policies and procedures, including Accenture Standard Operational Maturity.• Continuously seek opportunities to improve Order to Cash processes and enhance service delivery.OTHERS:Project Shift Schedule: Night ShiftProject Rest Day: Weekends OffProject/Team Location: Quezon Cyberpark Tower 3SKILL AND QUALIFICATIONS:• At least 6 months of relevant experience in OTC specific to Order Management sub-process