DE033535-Order to Cash Ops Specialist

Accenture in the Philippines; Philippines; On-site; PHP 420,000 - 620,000; Full time

Job summary

Accenture in the Philippines is seeking an Order to Cash Ops Specialist to execute end-to-end OTC processes, including order entry, invoicing and billing, with a focus on first-time quality. The role requires strong data validation and collaboration with Sales, Deal Desk, and Finance.

You will support month-end close, manage ownership over order processing, and resolve billing discrepancies while contributing to process improvements. Night shift with weekends off; Quezon City, Cyberpark location.

Qualifications

• 5+ years of experience in Order to Cash processes.
• Minimum 3 years of supervisory experience in OTC or related area.

Responsibilities

• Execute end-to-end Order to Cash processes including order entry, invoicing, and billing with focus on first-time quality.
• Validate order data completeness and accuracy before progression.
• Support month-end close activities and manage ownership over Order processing.
• Respond to cases/queries from Sales and cross-functional teams (Low/Medium complexity).
• Coordinate resolution across groups to ensure cases are resolved per SLA.
• Validate and generate credit and rebills for billing discrepancies.

Skills

OTC processes

Data validation

Cross-functional collaboration

Tools

ERP systems

MS Excel

Job description

ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE

POSITION TITLE: Order to Cash Ops Specialist

WORK SETUP: RTO

OVERALL PURPOSE

RESPONSIBILITIES

• Execute end-to-end Order to Cash processes including order entry, invoicing, and billing with a focus on first-time quality
• Validate order data completeness and accuracy before progression
• Support month-end close activities and manage ownership over Order processing
• Respond to cases/queries from Sales and other cross functional teams (Low/Medium complexity)
• Coordinate resolution across different groups to ensure cases are resolved according to SLA
• Validate and generate credit and rebills for billing discrepancies
• Resolve billing discrepancies and contract alignment queries
• Collaborate with Sales, Deal Desk, and Finance to resolve complex order discrepancies and dependencies with minimal supervision
• Escalate dependencies or issues to progress order booking and case resolution
• Support initiatives to improve process efficiency and accuracy
• Provide insights on OTC workflows to continuously improve the process

OTHERS

Project Shift Schedule: Night Shift

Project Rest Day: Weekends Off

Project/Team Location: Quezon City, Cyberpark Tower 1

SKILLS AND QUALIFICATIONS

At least 5 years of relevant experience in OTC specific to Order Management sub process At least 3 years supervisory experience