Data Processing & Client Care Specialist

Unisys; Pasay; On-site; PHP 180,000 - 260,000; Full time

Job summary

Unisys in the Philippines is seeking an entry-level Data Process Associate to provide data processing support within an assigned service area. You will assist clients via phone, email, chat, or other channels, resolving inquiries and processing orders.

The role involves entering and updating transactional information into databases and systems, maintaining accurate records, and upholding Unisys's service standards.

Qualifications

• High School Diploma or GED required.
• Generally, less than 2 years' experience in area of responsibility.

Responsibilities

• Provide data process support within an assigned service or product area.
• Assist clients via phone, email, chat or other channels, answering inquiries or resolving issues.
• Handle and process product or service orders and requests.
• Enter and update transactional information into databases or systems.
• Maintain accurate records of client interactions, service requests, and transactions.
• Escalate complex issues per established protocol.

Skills

Data entry

Customer support

Phone support

Education

High School Diploma or GED

Tools

CRM software

Job description

Unisys in the Philippines is seeking an entry-level Data Process Associate to provide data processing support within an assigned service area. You will assist clients via phone, email, chat, or other channels, resolving inquiries and processing orders.

The role involves entering and updating transactional information into databases and systems, maintaining accurate records, and upholding Unisys's service standards.