Data Process Support Specialist

Unisys; Quezon City; On-site; PHP 246,000 - 357,000; Full time

Job summary

Unisys in Philippines is seeking a Data Process Support Associate to join our team. You will assist clients via phone, email, or chat, handle product/service orders and changes, and ensure accurate data entry and payments processing.

You will maintain records and relationships with clients and stakeholders, escalate complex issues per protocol, and comply with regulatory requirements and Unisys standards.

Qualifications

• High School Diploma or GED required.
• Generally, less than 2 years’ experience in area of responsibility.

Responsibilities

• Provide data processing support for assigned service area.
• Assist clients via phone, email, chat with inquiries or issues.
• Handle and process product/service orders and changes.
• Enter and update transactions in databases or spreadsheets.
• Process payments and maintain accurate records of interactions.
• Maintain relationships with clients and stakeholders.
• Escalate complex issues per protocol.

Skills

Data entry

Customer support

Payments processing

Record maintenance

Education

High School Diploma or GED

Tools

Databases

Spreadsheets

CRM systems

Job description

Unisys in Philippines is seeking a Data Process Support Associate to join our team. You will assist clients via phone, email, or chat, handle product/service orders and changes, and ensure accurate data entry and payments processing.

You will maintain records and relationships with clients and stakeholders, escalate complex issues per protocol, and comply with regulatory requirements and Unisys standards.