Field Office Data & Customer Service Associate

Unisys; Prosperidad; On-site; PHP 180,000 - 300,000; Full time

Job summary

Unisys in the Philippines is seeking a Data Process support specialist to assist clients via phone, email, chat, and other channels, resolving inquiries and processing requests.

You will enter and update transactional information into databases and systems, handle payments and order changes, and maintain accurate records while upholding service standards and regulatory requirements. This role suits candidates with less than 2 years' experience.

Qualifications

• High School Diploma or GED required.
• Generally, less than 2 years’ experience in area of responsibility.

Responsibilities

• Provide customer support via phone, email, chat, or other channels.
• Enter and update transactional information into databases or systems.
• Handle product or service orders/requests and related transactions.
• Maintain records of client interactions and transactions.
• Escalate complex issues per protocol.
• Deliver compliant service and build client relationships.

Skills

Data processing

Customer support

Education

High School Diploma or GED

Job description

Unisys in the Philippines is seeking a Data Process support specialist to assist clients via phone, email, chat, and other channels, resolving inquiries and processing requests.

You will enter and update transactional information into databases and systems, handle payments and order changes, and maintain accurate records while upholding service standards and regulatory requirements. This role suits candidates with less than 2 years' experience.