Data Processing & Client Support Specialist

Unisys; Calunasan; On-site; PHP 180,000 - 240,000; Full time

Job summary

Unisys is seeking a Data Process Support professional to assist clients and internal teams. Responsibilities include responding to inquiries, processing orders, updating systems, and handling payments, while maintaining accurate records and delivering high-quality service.

The role emphasizes adherence to regulatory requirements and company standards, with escalation pathways for complex issues and potential direct client interface as needed.

Qualifications

• High School Diploma or GED required.
• Typically less than 2 years’ experience in area of responsibility.
• Strong customer service and communication skills.

Responsibilities

• Provides data process support within an assigned service or product area.
• Assists clients via phone, email, chat or other channels and resolves inquiries or provides information.
• Handles and processes orders/requests and changes to products or services.
• Enters and updates transactional information into databases, spreadsheets or other systems.
• Handles and processes payments.

Skills

Customer service

Data entry

Communication skills

Education

High School Diploma or GED

Tools

Databases

Spreadsheets

Job description

Unisys is seeking a Data Process Support professional to assist clients and internal teams. Responsibilities include responding to inquiries, processing orders, updating systems, and handling payments, while maintaining accurate records and delivering high-quality service.

The role emphasizes adherence to regulatory requirements and company standards, with escalation pathways for complex issues and potential direct client interface as needed.