DAT / CSS OUTBOUND COORDINATOR

Gothong Southern Shipping; Davao City; On-site; PHP 360,000 - 420,000; Full time

Benefits offered by this job

Medical and Dental

Life and Accidental Insurance

Retirement

Performance Bonus

Annual Increment

Paid Leaves

Company Loans

Miscellaneous Allowance

Job summary

Gothong Southern Shipping is seeking an Outbound Coordinator in Davao City, Philippines. The role focuses on accurate outbound processing, booking, BL issuance, and POS, with emphasis on compliant documentation, payments, and reporting.

The successful candidate will support Traffic Coordination and Manifesting, and may serve as a reliever for the Inbound Coordinator to ensure business continuity. We value a degree in business or logistics, 1–2 years in related fields, and proficiency in

Qualifications

• Bachelor's degree in Business Management, Office Management, Communication or related four-year course.
• Advantage: Maritime Studies, Logistics or Supply Chain background.
• 1–2 years in Customer Service, Logistics, Shipping or related industry preferred.
• Proficient in Microsoft Office and strong documentation and data management skills.

Responsibilities

• Process outbound transactions accurately and timely (Booking, BL issuance, POS).
• Verify documents, manage amendments, and handle customer payments and collections.
• Maintain records and prepare operational reports with compliance to policies and controls.
• Support Traffic Coordination and Manifesting, including loadlists and cargo documentation.
• Serve as reliever for Inbound Coordinator and potential SP candidate for CSS/DAT Head for continuity.

Skills

Customer service

Communication

Coordination

Attention to detail

Problem solving

Education

Bachelor's Degree in Business Management or related four-year course

Tools

Microsoft Office

Excel

Word/PowerPoint/Outlook

Job description

Company Overview

Gothong Southern is a logistics and shipping company specializing in integrated services in transport, end-to-end supply chain, and business solutions. We are your trusted partner for business growth committed to delivering outstanding care, excellence, and innovation. Our partnership is crafted to support you through the highs and lows of your business journey, providing tailored business solutions that empower you to achieve your goals. As Your Partner for Growth, we provide a simple, seamless, reliable, and fast customer experience, ensuring we navigate the path to your success together.

Vision

Gothong Southern will be the partner of choice for business growth through integrated transport, E2E supply chain, and business solutions by 2027.

Mission

We exist to empower growth and success to our customers, our people, our owners, our country, and the global community by providing world-class integrated services in transport, E2E supply chain, and business solutions, fueled with INTEGRITYandCARE.

Job Description

The Outbound Coordinator is responsible for the accurate and timely processing of outbound transactions, including Booking and Bill of Lading (BL) issuance, customer payments, document verification, amendments, and Proof of Shipment (POS) compliance. The role maintains accurate records and prepares required collection and operational reports while ensuring compliance with company policies, documentation standards, and financial controls. The Outbound Coordinator also provides support to Traffic Coordination and Manifesting, including loadlist preparation, cargo documentation, coordination, and reporting as needed. The position serves as a reliever for the Inbound Coordinator and a designated Successor Planning (SP) candidate for the CSS/DAT Head, supporting business continuity during the Head's absence. The role supports the company's FSSR (Fast, Simple, Seamlessly Reliable Transport Solutions) by delivering timely, accurate, and customer-focused service while contributing to operational efficiency, customer satisfaction, compliance, financial accuracy, and KPI achievement.

Requirements

• •Bachelor's Degree in Business Management, Office Management, Communication, or any related four-year course.
• Degree or academic background in Maritime Studies, Logistics, or Supply Chain Management is an advantage.
• Professional: At least one (1) year to two (2) years of relevant experience in Customer Service, Logistics, Documentation, Shipping, Freight Forwarding, or related industries is preferred
• Basic to advanced training in Communication, Customer Service, Shipping, Supply Chain, and Logistics is preferred.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint, and Outlook).
• Technology-driven with strong documentation, monitoring, and data management skills.
• Capable of utilizing digital tools and systems to ensure accurate record-keeping, reporting, and process monitoring.
• Able to effectively manage high-pressure situations and resolve time-sensitive customer concerns with urgency, professionalism, and sound judgment.
• Possesses strong communication, coordination, and customer service skills with keen attention to detail.

About Us:

Telephone No.
631-1399
Company Size
501 - 1000 Employees
Dress Code
Business (e.g. Shirts)
Working Hours
Regular hours, Mondays-Fridays
Spoken Language
Tagalog/Filipino
Industry
Banking/Financial Services

Company Benefits:

• Medical and Dental
• Life and Accidental Insurance
• Retirement
• Performance Bonus
• Annual Increment
• Paid Leaves
• Company Loans
• Miscellaneous Allowance

Date Posted : 09/17/2026 (2 days ago)