Czech-Speaking Microsoft Support Specialist — Greece

Mercier Consultancy Group; España; On-site; PHP 2,026,000 - 3,080,000; Full time

Benefits offered by this job

Relocation package

Professional IT training

Health Insurance

13th and 14th salaries

Job summary

Mercier Consultancy Group is seeking Czech-speaking IT Customer Experts to join our Greece-based team. You will deliver high-level technical support, troubleshoot cloud-based services, and document all interactions in our service management system.

Applicants should be fluent in Czech and hold an EU passport. Relocation to Athens is provided with a comprehensive package including training and health insurance.

Qualifications

• Native or fluent Czech (spoken and written).
• EU passport valid (mandatory).
• Willingness to relocate to Athens, Greece.
• Experience in technical support or customer service is advantageous.

Responsibilities

• Provide high-level technical support and consultancy to Czech-speaking users.
• Troubleshoot complex IT queries and cloud-based services.
• Document all interactions in the service management system.
• Collaborate with international teams to streamline workflows.
• Identify customer needs and recommend software solutions.

Skills

Czech language fluency

Customer service

Technical support

Communication skills

Education

Bachelor's degree in IT or related field

Tools

CRM software

MS Office

Job description

Mercier Consultancy Group is seeking Czech-speaking IT Customer Experts to join our Greece-based team. You will deliver high-level technical support, troubleshoot cloud-based services, and document all interactions in our service management system.

Applicants should be fluent in Czech and hold an EU passport. Relocation to Athens is provided with a comprehensive package including training and health insurance.