Czech Speaking Microsoft Customer Experts - Work In Athens, Greece

Mercier Consultancy Group; España; On-site; PHP 2,026,000 - 3,080,000; Full time

Benefits offered by this job

Relocation package

Professional IT training

Health Insurance

13th and 14th salaries

Job summary

Mercier Consultancy Group is seeking Czech-speaking IT Customer Experts to join our Greece-based team. You will deliver high-level technical support, troubleshoot cloud-based services, and document all interactions in our service management system.

Applicants should be fluent in Czech and hold an EU passport. Relocation to Athens is provided with a comprehensive package including training and health insurance.

Qualifications

• Native or fluent Czech (spoken and written).
• EU passport valid (mandatory).
• Willingness to relocate to Athens, Greece.
• Experience in technical support or customer service is advantageous.

Responsibilities

• Provide high-level technical support and consultancy to Czech-speaking users.
• Troubleshoot complex IT queries and cloud-based services.
• Document all interactions in the service management system.
• Collaborate with international teams to streamline workflows.
• Identify customer needs and recommend software solutions.

Skills

Czech language fluency

Customer service

Technical support

Communication skills

Education

Bachelor's degree in IT or related field

Tools

CRM software

MS Office

Job description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging top-tier talent with industry-leading corporations across Europe. We specialize in high-impact recruitment and business process outsourcing, ensuring that professionals find meaningful careers that align with their long‑term aspirations.

Job Overview

We are currently seeking ambitious professionals for the Czech Speaking Microsoft Customer Experts position in Greece, a unique role within the dynamic Information Technology (IT) sector. This is your opportunity to represent a world‑class technology giant while enjoying a rewarding professional journey in one of the most vibrant Mediterranean hubs.

Key Responsibilities

• Provide high-level technical support and consultancy to users of Microsoft software products.

• Troubleshoot complex IT queries, ensuring optimal performance of cloud‑based services and applications.

• Maintain a high level of customer satisfaction by delivering professional, expert guidance in the Czech language.

• Document all technical interactions accurately within the IT service management system.

• Stay updated on evolving Information Technology (IT) trends to provide the most relevant solutions to end‑users.

• Collaborate with international team members to streamline customer support processes and technical workflows.

• Engage with clients to identify needs and recommend appropriate software solutions that enhance productivity.

• Native or fluent Czech (spoken and written).

• Valid EU passport (mandatory).

• Strong passion for the Information Technology (IT) sector and digital innovation.

• Excellent communication skills, essential for success in these Czech‑speaking jobs.

• Ability to relocate to Athens, Greece for this professional opportunity.

• Previous experience in technical support or customer service is a significant advantage.
  What We Offer

• Competitive Monthly Salary.

• 2 Extra Salaries Per Year (13th and 14th salary bonus).

• Monthly Performance Bonus.

• Fully Paid Relocation Package (flight, transfer, hotel provided upon arrival).

• Fully Paid Professional IT Training.

• Comprehensive Health Insurance.

• And Much More, including international networking opportunities and professional development in the IT industry.
  Life in Greece

Embracing the lifestyle in Greece means enjoying a perfect blend of ancient history, modern urban energy, and a glorious Mediterranean climate. Taking one of our Czech‑speaking jobs provides you with the chance to experience the unparalleled hospitality of the Greek culture and the vibrancy of Athens. Jobs in Greece offer a lifestyle where your work‑life balance is enhanced by stunning coastal views and world‑renowned leisure activities.

Our comprehensive relocation package ensures that your transition to life in Greece is seamless and stress‑free. From the exquisite local Mediterranean cuisine to the modern infrastructure of Athens, this location is an ideal setting for anyone looking to combine a career in the Information Technology (IT) sector with an unforgettable international adventure. Discover why so many professionals choose Greece for their next big career move.